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They don't care about their employees. If you question them, be careful as you will be punished for it. There is no communication from anyone and you need to keep asking various people and departments until you find your answers. Very weak and junior HR team.
What does the leadership team need to get better at?
Listen to their employees. Communicate changes.
Why do you feel undervalued and what would make you feel better about your compensation?
Under market salaries. No bonus plan.
What's going wrong and how can it be improved?
Get back to customers on time
What are some of the best things about your team?
The people you work with.
What needs to change to make the company culture better?
Better management. Do what makes sense by country.
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