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PetSmart Claimed Company

There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more

EMPLOYEE PARTICIPANTS: 683

TOTAL RATINGS: 7154

CEO: Ken Hicks

PetSmart Company Culture

PetSmart Culture

This score is derived from employee ratings & reviews

2.8/5

PetSmart's Overall Culture is rated D+

Top Rated Culture Dimensions

Environment

B

Office Culture

C+

Professional Development

C+

Diversity

C

Gender

C

PetSmart CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Ken Hicks

55 /100

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A Day in the Life

A Day in the Life

PetSmart employees generally work 8.2 hrs a day

Work Hours

A Day in the Life

Employees at PetSmart report the work pace is comfortably fast

Work Pace

A Day in the Life

On a typical day, employees at PetSmart have 0 meetings

Meetings

A Day in the Life

75% of PetSmart employees look forward to interacting with their team every day

Coworkers

A Day in the Life

PetSmart employees most often take 0-10 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

69% of PetSmart employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

PetSmart employees typically get valuable feedback on how to improve at work Once a month

Feedback

A Day in the Life

54% of PetSmart employees call their work environment positive

Environment

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Anonymous Q&A with PetSmart Employees

Most Recent Q&A

What's one thing you wish you'd known before joining PetSmart?

Asked to all employees at PetSmart

low annual merit increase

See 1 More Response

What benefits does PetSmart provide?

Asked to all employees at PetSmart

Medical, dental, vision, 401k, store discounts

View Response & Answer »

What questions do they ask during the interview process at PetSmart?

Asked to all employees at PetSmart

behavioral

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How would you compare interviewing at PetSmart to other places you've interviewed?

Asked to all employees at PetSmart

easy interviews

View Response & Answer »

What should I wear for an interview at PetSmart?

Asked to all employees at PetSmart

Business casual

View Response & Answer »

What was the most difficult question that was asked during your interview at PetSmart?

Asked to all employees at PetSmart

behavioral type of questions

View Response & Answer »

View All Questions and Answers about PetSmart

H1B Visa

In 2019, PetSmart applied for 20 H1B visas. Of the work permits applied for, 95% were approved.

Work Permit Application Outcome

PetSmart has a total of 20453 employees

20

Total Applied

H1B Applications Outcome

95% Granted (19 out of 20)
0% Denied ( out of 20)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 20)
5% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 20)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at PetSmart

Bottom

40%

PetSmart currently ranks in the Bottom 40% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at PetSmart

Bottom

45%

PetSmart currently ranks in the Bottom 45% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

-35

eNPS Score

23%	Promoters
19%	Passives
58%	Detractors

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PetSmart Culture Video

Mission, Vision, & Values

Help everyone experience more joy with pets

PetSmart Culture At a Glance

PetSmart has 20453 employees. 683 employees at PetSmart have reviewed PetSmart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 683 PetSmart employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at PetSmart are mostly dissatisfied with their total compensation at PetSmart, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at PetSmart are generally satisfied with their team. 683 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at PetSmart are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at PetSmart believe the environment at PetSmart is positive. Most Participants believe the pace of work at PetSmart is comfortably fast. About 84% of the employees at PetSmart work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at PetSmart are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

PetSmart has 20453 employees. 683 employees at PetSmart have reviewed PetSmart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago. Overall, the 683 PetSmart employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at PetSmart are mostly dissatisfied with their total compensation at PetSmart, which includes a combination of pay, stock and equity, and benefits. Overall, employees at PetSmart are generally satisfied with their team. 683 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at PetSmart are effective, and the majority look forward to interacting with their coworkers.The majority of employees at PetSmart believe the environment at PetSmart is positive. Most Participants believe the pace of work at PetSmart is comfortably fast. About 84% of the employees at PetSmart work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.Overall, the employees at PetSmart are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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PetSmart Competitors Video

PetSmart vs Competitors

See All Competitors

Perks & Benefits

Health & Wellness: Dental Insurance; Vision Insurance; Health Insurance; Life Insurance; Gym Membership / Reimbursement

Paid Time Off: PTO / Vacation Policy; Paid Holidays; Maternity / Paternity Leave

Financial Benefits: 401K / Retirement Plan; Performance Bonus; Tuition Reimbursement

Office Perks: Free Food; Pet-Friendly; Company Social Outings; Legal Assistance; Work From Home Policy; Unique Office Space

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