-35
eNPS Score
Q&A With PetSmart Employees
There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.
How employees describe working at PetSmart
I love working at PetSmart but senior leadership is bad right now and has taken away the valuable work life balance that kept talented people around
At least the person involved was nice can't say the same for all store leaders
Good customer service and knowledge
I can always find what I'm looking for at Petsmart. Variety of products for my cat and dog!
Listen, realize you don't have all the answers and Be team Focused. This should cultivate a healthy working environment. Instead there is negative energy and finger pointing that has brought toxic behavior. It's disappointing to see leaders not rise above.
What it's like to work at PetSmart
- PetSmart employees generally work 8.2 hrs a day
- Employees at PetSmart report the work pace is comfortably fast
- On a typical day, employees at PetSmart have 0 meetings
- 75% of PetSmart employees look forward to interacting with their team every day
- PetSmart employees most often take 0-10 paid vacation and sick days each year
- 69% of PetSmart employees report they are happy with their work life balance
- PetSmart employees typically get valuable feedback on how to improve at work Once a month
- 54% of PetSmart employees call their work environment positive
Q&A With PetSmart Employees
IDX: 0 TOT: 28
What's one thing you wish you'd known before joining PetSmart?
Top Employee Response
low annual merit increase
The one person I don't get along with wasn't there
What benefits does PetSmart provide?
Medical, dental, vision, 401k, store discounts
What questions do they ask during the interview process at PetSmart?
behavioral
How would you compare interviewing at PetSmart to other places you've interviewed?
easy interviews
What should I wear for an interview at PetSmart?
Business casual
What was the most difficult question that was asked during your interview at PetSmart?
behavioral type of questions
Who did you meet with during your interview? And how long did it take to hear back from PetSmart?
4 1x1 interviews with each lasts between 30 to 45 mins
How would you describe your overall experience interviewing at PetSmart?
positive
How do I do well in an interview at PetSmart?
Be a team player and show your love for pets
How long do the interviews usually take at PetSmart?
3 or 4 rounds of 1x1 interviews last from 30 to 45 mins
How difficult is it to maintain a social life while in your job at PetSmart?
Not difficult at all, unless your social life revolves around weekend
How can I improve my chances of being hired at PetSmart?
Be yourself, love animals as much as your customers and always be happy!
How challenged are you at PetSmart?
Sometimes challeged Alot. Mostly it's all fair
How's the morale at PetSmart?
There's always joking but when it comes down to it we all have the same
How much diversity is there among employees at PetSmart?
Alot, a whole lot, everyone has their own personality and looks different
What's the office layout like at PetSmart?
Kindof messy but I like it
What unique perks and benefits does PetSmart provide?
Not sure, but we are formally recognized when we do well
What's the pay like for Sales roles at PetSmart?
I strated out at 8.25 and make 9.00 an hour within five months
What's the vibe like in the Sales dept at PetSmart? How many hours are you working?
It's pretty laid back except for busy days, and im only working 20 hours a week
What's the Sales team like at PetSmart?
Mostly.great, except for the few bad apples
How's the leadership on the Sales team at PetSmart?
It's pretty great, except the coming and going of managers
How's the vacation policy at PetSmart?
It could be better i have been with Petsmart 4 years now and get about 13 hours a year
How are the benefits at PetSmart for employees in Sales?
PetSmart's Sales team rates their overall benefits a C- and most of them think the perks are Fantastic. 54% of PetSmart employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.
Curious about what work's like at PetSmart?
Anonymously Ask PetSmart Employees Any Question
Should I work at PetSmart?
23% of PetSmart employees would encourage their friends to become coworkers, whereas 19% are neutral and 58% would not recommend working at PetSmart to their friends.
| 23% | Promoters |
|---|---|
| 19% | Passive |
| 58% | Detractors |
Working at PetSmart's competitors
Recently Asked Questions about working at PetSmart
- What benefits does PetSmart provide?
- What questions do they ask during the interview process at PetSmart?
- How would you compare interviewing at PetSmart to other places you've interviewed?
- What should I wear for an interview at PetSmart?
- What was the most difficult question that was asked during your interview at PetSmart?