-35
eNPS Score
Q&A With PetSmart Employees
There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.
How employees describe working at PetSmart
I love working at PetSmart but senior leadership is bad right now and has taken away the valuable work life balance that kept talented people around
At least the person involved was nice can't say the same for all store leaders
Good customer service and knowledge
I can always find what I'm looking for at Petsmart. Variety of products for my cat and dog!
Listen, realize you don't have all the answers and Be team Focused. This should cultivate a healthy working environment. Instead there is negative energy and finger pointing that has brought toxic behavior. It's disappointing to see leaders not rise above.
What it's like to work at PetSmart
- PetSmart employees generally work 8.2 hrs a day
- Employees at PetSmart report the work pace is comfortably fast
- On a typical day, employees at PetSmart have 0 meetings
- 75% of PetSmart employees look forward to interacting with their team every day
- PetSmart employees most often take 0-10 paid vacation and sick days each year
- 69% of PetSmart employees report they are happy with their work life balance
- PetSmart employees typically get valuable feedback on how to improve at work Once a month
- 54% of PetSmart employees call their work environment positive
Q&A With PetSmart Employees
IDX: 25 TOT: 28
How's career growth and advancement at PetSmart?
53% of the same employees also feel like PetSmart is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at PetSmart.
How are the managers in the Sales department at PetSmart?
PetSmart's Sales team rates their manager a C- or 61/100 and the majority do not believe their manager truly cares about them as a person. The sales team (57%) also doesn't feel comfortable providing negative feedback directly to their boss.
What's the pay like for employees at PetSmart?
PetSmart employees rates their pay and overall compensation a D or 52/100. 45% of employees believe they are paid fairly and 74% of employees get raises every year.
Curious about what work's like at PetSmart?
Anonymously Ask PetSmart Employees Any Question
Should I work at PetSmart?
23% of PetSmart employees would encourage their friends to become coworkers, whereas 19% are neutral and 58% would not recommend working at PetSmart to their friends.
| 23% | Promoters |
|---|---|
| 19% | Passive |
| 58% | Detractors |
Working at PetSmart's competitors
Recently Asked Questions about working at PetSmart
- What benefits does PetSmart provide?
- What questions do they ask during the interview process at PetSmart?
- How would you compare interviewing at PetSmart to other places you've interviewed?
- What should I wear for an interview at PetSmart?
- What was the most difficult question that was asked during your interview at PetSmart?