-41
eNPS Score
Q&A With Petco Employees
We believe having pets in the workplace is not only beneficial to the pet, it also provides a wonderful source of stress relief for partners during their workday.
How employees describe working at Petco
Su forma en la que tratan al cliente
Store level management is fantastic, until they become overworked and burnt out.
Has been very stressful and never got great training, but I am expected to know what I am doing
Leadership is narcissistic. Any attempt at employee first is false and not genuine
Review from Operations Dept
Group interviews help to see people's personality
What it's like to work at Petco
- Petco employees generally work 8.7 hrs a day
- Employees at Petco report the work pace is comfortably fast
- On a typical day, employees at Petco have 0 meetings
- 71% of Petco employees look forward to interacting with their team every day
- Petco employees most often take 15-20 paid vacation and sick days each year
- 50% of Petco employees report they are happy with their work life balance
- Petco employees never get valuable feedback on how to improve at work
- 51% of Petco employees call their work environment positive
Q&A With Petco Employees
IDX: 0 TOT: 50
How's the morale at Petco?
Top Employee Response
not too good but I think it's mostly because people are unsure of the stability of the company
Significantly better than it was at the beginning of the year. The new CEO has done a tremendous job re-engaging the workforce since joining the company. In addition, after a rough 2017 and difficult start to the current year, business has improved significantly, which always helps in lifting the morale. Still a lot of work to be done, specifically around HR, career pathing, internal promotion, etc., but after many years of what could charitably only be described as mediocre senior leadership, seems like the new CEO and his team is capable.
It is good except in grooming, they fight too much between themselves and there is always some drama going on in there.
How's the vacation policy at Petco?
Top Employee Response
Though the company claims to offer unlimited PTO, when people have requested to take more than two weeks at a time, even with advance notice, they have been told that they would have to take a leave of absence to be gone longer. Really a bogus benefit.
Fair
How much and how often do raises happen at Petco?
Top Employee Response
Negotiate for the highest starting pay possible at PETCO, because the majority of employees see little or no year-to-year increases once they are onboard.
once a year, don't hold your breath. they are not that great
What's one thing you wish you'd known before joining Petco?
That the 401k plan is top heavy, and that 75% of what I contribute was going to get kicked back to me every year.
that they lay people off on a regular basis. nobody is safe.
How do I do well in an interview at Petco?
Know about the company. While privately owned, a fair amount of information exists about the company online.
be yourself. it's better to know upfront whether or not you're going to fit in
What's the office vibe like at Petco?
Like every other place I have worked. Some folks are happy to work here and some are not.
tense. most of the people aren't sure they'll have a job the next day. it's very stressful.
If you could make changes, how would you improve the culture at Petco?
Pay more, better insurance.
I would promote people based on ability and not on whether or not they are cute.
How's the work life balance at Petco?
Depends a lot on the group you are in, and who your manager is. In some groups it is outstanding, where flexible hours and the ability to work remote is strongly supported. In others, where leadership is not very forward thinking, they still like to have "butts in the seats" at all times, and expect you to live around work rather than working to live. Some of the challenge ties simply to Retail, which as an industry is very much behind many others in embracing/acknowledging the benefits of work/life balance. Traditionally the IT systems at PETCO have also been poor to average, which in some cases has also negatively impacted work/life balance.
better after our manager was transferred to another department. she was a control freak.
What do people at Petco think about the CEO? What do they do well and what can they improve?
I'm not sure what people at Petco think about the CEO, I never met him. They announced it via e-mail but he never came to SA. they can improve on communicating the truth to employees.
That they have no connections to the customers or employees. No clue what goes on.
What is Petco's policy towards pets in the workplace?
Absolutely not unless you work in their office for a district manager
What's the work from home policy like at Petco?
Top Employee Response
Nonexistant
Does Petco drug test or do a background check?
No neither
How secure do you feel at your job at Petco?
not at all
How do you feel about going to work at Petco everyday?
not the best
How difficult is it to maintain a social life while in your job at Petco?
no social life
What are the team outings like at Petco?
few and far between.
What's the best part of your job at Petco?
flexible hours. most managers work with employees.
How much diversity is there among employees at Petco?
very diverse group. you can tell they don't discriminate
What unique perks and benefits does Petco provide?
several perks if you have pets. otherwise not so much
How long do the interviews usually take at Petco?
mine only took like 10 minutes
What should I wear for an interview at Petco?
business wear. nothing too casual. even though once you start working there jeans and t-shirts are allowed!
What questions do they ask during the interview process at Petco?
very simple and generic questions. I think they mostly want to get a vibe from you. to see if you fit it to the culture
How would you compare interviewing at Petco to other places you've interviewed?
I like that they let me know right away. After working there I know that it works that way no matter what decision is made. If you don't get picked you'll know quickly.
Who did you meet with during your interview? And how long did it take to hear back from Petco?
manager, supervisor and 2 coordinators. heard back the same day. I went for an interview in the morning and was offered a job that evening.
What was the most difficult question that was asked during your interview at Petco?
no difficult questions
Curious about what work's like at Petco?
Anonymously Ask Petco Employees Any Question
Should I work at Petco?
22% of Petco employees would encourage their friends to become coworkers, whereas 15% are neutral and 63% would not recommend working at Petco to their friends.
| 22% | Promoters |
|---|---|
| 15% | Passive |
| 63% | Detractors |
