Over the last 10 years, I loved Service Express and talked so fondly about it. The last two years - have been awful. I do not see myself long-term here like I did before.
What makes you most happy at work?
Ongoing changes, flexibility, people and my team.
What are some of the best things about your team?
The willingness to help. Talent.
What is most positive about the culture and environment at your company?
I would say its the flexibility
What's going wrong and how can it be improved?
New board, new ELT members, not caring about people any more.
What does the leadership team need to get better at?
Comp, diversity, more females in the ELT. Its becoming a boys club.
What are some of the best things about your team?
They are like family. We come together to solve all problems -personal and professional - etc.
What are some of the best things about your team?
We are family - but its hard to stay positive when ELT and senior leadership cares more about the bottom line.
Why do you feel undervalued and what would make you feel better about your compensation?
I would like to be compensated fairly. SE is not alinged on raises and certain depts - make way more than others.
What does the leadership team need to get better at?
Listening to their employees. Actually doing what they are saying. People do not matter anymore. Making sure the board is happy is #1.
Why do you feel undervalued and what would make you feel better about your compensation?
I am paid below market value and so are many of my peers. While my immediate manager and HR trys to change things - little change is made.
Why do you feel undervalued and what would make you feel better about your compensation?
Better health care, increase in salary - inflation is unreal - however, we still are giving 3-5% raise. Hire more so teams are not burned out. Double our IT team, stop with all of the random meetings to push through a product.
What is most positive about the culture and environment at your company?
The shift to work from home. Work life balances has improved 300%. While I work crazy hours - at least I am able to see my husband and children. Also, I save so much time on driving and find myself more productive due to less distractions.
What does the leadership team need to get better at?
The executive team is very much focused on revenue vs people. They have lost sight of it and just speak about about culture and people. Very little action is done. Since the changes on the executive leadership - Ron and original members are not presented the full picture but rather a filtered ver
Other Employee Reviews for Service Express
×