Service Express Operations Department Employee Reviews
Briefly describe your overall experience at your company
My experience would be summed up as satisfying, engaging, and authentic.
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
THEY ARE OBSERVANT ABOUT WHAT IS GOING ON
Review from Operations Dept
They are transparent and approachable.
Review from Operations Dept
Their ability to communicate the overall direction of the organization. Decisions are made with people as one of their main focus of impact.
Review from Operations Dept
The transparency. We are a well informed work force. We know what's happening within the organization and we can participate in teams that help shape changes.
Review from Operations Dept
Also ahead to help their employee
Review from Operations Dept
What does the leadership team need to get better at?
Servant Leadership and respect for employees
Review from Operations Dept
Letting people know who they are and what they are responsible for. I have been here 2 years only only met 1 of them.
Review from Operations Dept
Stop creating so much friction and making people work late and on weekends. This has become a problem across the company.
Review from Operations Dept
What is the best part about your compensation package?
I LIKE THE WHOLE PACKAGE
Review from Operations Dept
it is based on merit
Review from Operations Dept
Its based on merit and the value someone brings to the organization.
Review from Operations Dept
Good 401K match and vesting program
Review from Operations Dept
The holiday pay is more for 2023
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
compensation in line with similar roles within industries.
Review from Operations Dept
The compensation didn't keep up with the inflation rate if you are in the city. The company might re-evaluate the compensation for the employee if they are in the high expenses area. Also, the company wants to keep the OT low but for the employee, it's the only chance for them to boost the income.
Review from Operations Dept
pay is lower than OEMs provide for working on less systems
Review from Operations Dept
What are some of the best things about your team?
WE LOOK OUT FOR EACH OTHER
Review from Operations Dept
how sociable they are and open to feedback.
Review from Operations Dept
I truly enjoy my immediate coworkers and would not be here without them!
Review from Operations Dept
the level of comradery the team has and ability to jump in a help.
Review from Operations Dept
Very active and always want to help the team
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Service Express yet.
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What is most positive about the culture and environment at your company?
THERE IS A MIX CULTURE WHICH I LIKE AS BEEN BROUGHT UP IN A MIXED CULTURE
Review from Operations Dept
Its not something that just talked about but acted on.
Review from Operations Dept
We don't just say it, we do it! It all starts with our culture and builds from there.
Review from Operations Dept
We are provided 16 hours paid each year for charitable work. We discuss this benefit and suggest opportunities so everyone van take advantage of this benefit. We are service driven
Review from Operations Dept
The company is building a comfortable working environment for the employee
Review from Operations Dept
What needs to change to make the company culture better?
The company should start acting like a $500m company. We make decision's based on a culture from 20 years ago and many of the key process have tools have not changed since then, We seem to be paying more attention to acquisitions than making make the current teams and tools work more efficient.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
ENGAGING WITH THE WORK LOADS AND CUSTOMERS
Review from Operations Dept
the challenges and problems we get to solve.
Review from Operations Dept
The challenges and opportunity surrounding the growth and changes.
Review from Operations Dept
The support I get. This is not only from my peers in my team but from other departments
Review from Operations Dept
I know I won't be pressured at work.
Review from Operations Dept
What's going wrong and how can it be improved?
Out IT tools do not work well. We need to get out of the "MVP" mode and start thinking about the current tools to work and make improvements to them that allow for scalability. .
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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