Timberland – get staff in complaints department to be more thoughtful in their response to customers.

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get staff in complaints department to be more thoughtful in their response to customers.

Briefly describe your overall experience at your company

Loved it, everyone is super friendly

Briefly describe your overall experience at your company

POOR all around, kind of like this survey

What do you value most about this brand?

Price, velue, promotion, aftersales service

What do you value most about this brand?

Durability, waterproof, rugged, tested, cool

Briefly describe your overall experience at your company

Very cliquey, lack of tech & digital capabilities, very cumbersome processes.

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