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Horrible! Management is an absolute circus, there is little to no support for employees who seek help to better their career, and Toast makes a habit of removing employees who raise concerns.
What is most positive about the culture and environment at your company?
They offer snacks. It's genuinely an awful place to work, but at least we are fed.
What would you improve about your company's interview process?
Interviewers are more concerned with getting bodies in chairs than they are concerned about the qualifications of an employee.
What does the leadership team need to get better at?
Paying attention to their employee's concerns. Having a structure in place that is transparent and flexible. Actually spending time to train their leadership team members on how to manage suvvessfully.
What's going wrong and how can it be improved?
Our customers assume everyone is incompetent because they have spent too much time with undertrained employees. We need properly trained employees who are held accountable to procedures that are feasible and practical.
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