Toast Environment Employee Reviews | Comparably
Toast Claimed Company
We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business through our single, easy-to-use platform read more
EMPLOYEE
PARTICIPANTS
393
TOTAL
RATINGS
4105
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Toast Environment Employee Reviews

What is most positive about the culture and environment at your company?

Its a very diverse place

They understand that we have lives outside of our role and are accommodating when I need to flex my schedule.

I believe that the people who work at Toast genuinely enjoy working here.

Review from HR Dept

They offer snacks. It's genuinely an awful place to work, but at least we are fed.

Review from Customer Support Dept

People that have been with the company a long time are very willing to help and teach others.

Review from Customer Support Dept

Everyone is welcome to be themselves without judgment. The environment is lighthearted - folks aren't afraid to share jokes and non-work comments at the risk of seeming unproductive.

Review from Customer Success Dept

Everyone has been very welcoming from day 1 - you can feel comfortable approaching anyone from another department or job level

Positive and inviting work environment.

The value that employees feel at work

· See Toast's Response

Collaborative and receptive- people are genuinely nice

· See Toast's Response

Everyone is so passionate about their work- it's awesome!

· See Toast's Response

Toast truly cares about the employee experience and understands that our jobs are hard and we deserve to be cared for.

The people and the misson

I feel heard when I address concerns, Even if action isn't taken immediately, I know things are being addressed.

Review from HR Dept

Everyone is cheering for each other to succeed!

Everyone on the team (because of very selective hiring) embraces a hospitality mindset and leads with humility. Although in our roles, we are individual contributors, the culture of team is so strong it inspires collaboration and improvement from everyone on the team.

Review from Sales Dept

Toast has a great inclusive culture where everyone can share ideas and express themselves.

They are constantly trying to come up with better ideas

The food is outstanding and the culture is very friendly

Curiosity and willingness to entertain ideas from anywhere

What needs to change to make the company culture better?

More work life balance. An actual team that has been properly trained. A complete overhaul of the management team.

Review Sentiment at Toast

90
90%
10
10%

About Toast's Environment

A+
82/100

Where This Score Ranks Toast's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
5%

In the Top 5% of 205 companies in Boston

1st

1st place versus 5 competitors rated on Comparably

The environment at Toast is considered positive by 92% of employees and regarded as having a “comfortably fast” work pace by 103 employees. Relative to its competitors, HubSpot, Wayfair, Block, DoorDash, and NCR Corporation, Toast's environment score ranks in 1st place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 5% of 205 companies in Boston.

Rate Environment the Highest

  • Department - Sales
    +9%
  • Ethnicity - Asian or Pacific Islander
    +6%
  • Department - HR
    +5%

Rate Environment the Lowest

  • Tenure - 2 to 5 Years
    -32%
  • Department - Customer Support
    -21%
  • Department - Product
    -8%

How Toast's Environment Score is Calculated

FILTER RATINGS BY

Results from 181 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less11%
860%
1025%
123%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast32%
Comfortably fast57%
Moderate9%
A bit slow1%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive92%
Negative8%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes57%
No43%
Do you have a close friend at work?
AnswerPercent
5% or Less29%
5-10%43%
10-25%14%
25-50%14%
50%+0%
What % of the time are you bored at work?
×
Rate your company