USAA Culture | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA Company Culture

USAA Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

USAA CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Wayne Peacock USAA's CEO
Wayne Peacock
81 /100

Mission, Vision, & Values

USAA’s mission is to facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. In so doing, we seek to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgement and common sense, and are consistent with our core values of: Service, Loyalty, Honesty and Integrity.

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USAA Culture At a Glance

USAA has 34000 employees. 118 employees at USAA have reviewed USAA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 118 USAA employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at USAA are pleased with their total compensation at USAA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at USAA are pleased with their team. 118 Participants grade the quality of their coworkers an A. The majority believe the meetings at USAA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at USAA believe the environment at USAA is positive. Most Participants believe the pace of work at USAA is comfortably fast. About 67% of the employees at USAA work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at USAA are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
USAA employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at USAA report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at USAA have 3 meetings
Meetings
A Day in the Life
87% of USAA employees look forward to interacting with their team every day
Coworkers
A Day in the Life
USAA employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of USAA employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
USAA employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
84% of USAA employees call their work environment positive
Environment

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Anonymous Q&A with USAA Employees

Most Recent Q&A

How flexible is your work schedule at USAA?

Asked to all employees at USAA

  • Very little

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What unique perks and benefits does USAA provide?

Asked to all employees at USAA

  • 401k, 4 day work weeks, work from home options, paid holidays and educational benefits.

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What should I wear for an interview at USAA?

Asked to all employees at USAA

  • Business casual is fine.

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What's the work from home policy like at USAA?

Asked to all employees at USAA

  • Encouraged if you can handle working without supervision.

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How do I do well in an interview at USAA?

Asked to all employees at USAA

  • Be yourself and be excited.

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How's the morale at USAA?

Asked to all employees at USAA

  • There are a lot of small things that drive you crazy there but then you think about the 80 hrs/ yr paid vacation plus 4 personal days plus 2...

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View All Questions and Answers about USAA

Gender Score How positively women rate their overall experience at USAA

top 10% Gender

USAA currently ranks in the Top 10% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at USAA

top 10% Diversity

USAA currently ranks in the Top 10% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably
33
eNPS Score
56%Promoters
21%Passives
23%Detractors

USAA Culture Video

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Perks & Benefits

Health & Wellness
Dental Insurance
Paid Time Off
PTO / Vacation Policy
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