84
out of 100
USAA Competitors
USAA competitors include Progressive Insurance, MetLife, Allstate, State Farm Insurance and GEICO. USAA ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how USAA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See USAA Culture vs Competitors:
USAA Competitors at a Glance
CEO Ratings Comparison
USAA's CEO Score Ranks 2nd
111 Employees at USAA rate Wayne Peacock a 81 out of 100, which ranks them 2nd below Progressive Insurance's CEO,Tricia Griffith. Last rating was months ago.
- 1st
Tricia GriffithProgressive Insurance340 Employees at Progressive Insurance rate Tricia Griffith a 84 out of 100, which ranks them 1st out of USAA's competitors. Last rating was a month ago.
- 3rd
Michel A. KhalafMetLife77out of 100333 Employees at MetLife rate Michel A. Khalaf a 77 out of 100, which ranks them 3rd out of USAA's competitors. Last rating was a day ago.
- 4th
Thomas WilsonAllstate69out of 100563 Employees at Allstate rate Thomas Wilson a 69 out of 100, which ranks them 4th out of USAA's competitors. Last rating was 9 days ago.
- 5th
Michael TipsordState Farm Insurance56out of 1001311 Employees at State Farm Insurance rate Michael Tipsord a 56 out of 100, which ranks them 5th out of USAA's competitors. Last rating was 16 days ago.
- 6th
Todd CombsGEICO44out of 100460 Employees at GEICO rate Todd Combs a 44 out of 100, which ranks them 6th out of USAA's competitors. Last rating was months ago.
Product Quality Score Comparison
USAA Ranks 1st in Product Quality Score
332 Customers rate USAA's Product Quality Score a 3.3/5, which ranks it 1st against its competitors.
NPS Comparison
USAA Ranks 1st in Net Promoter Score
326 Customers rate USAA's Net Promoter Score a 7, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend USAA to a friend?”.
Pricing Score Comparison
USAA Ranks 1st in Pricing Score
295 Customers rate USAA's Pricing Score a 3.2/5, which ranks it 1st against its competitors.
Customer Service Comparison
USAA Ranks 1st in Customer Service
284 Customers rate USAA's Customer Service a 3.3/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
USAA Ranks 1st in Overall Culture Score
118 Employees rate USAA's Overall Culture a 77/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
USAA Ranks 2nd in Employee Net Promoter Score
97 Employees rate USAA's Employee Net Promoter Score a 33, which ranks it 2nd against its competitors, below Progressive Insurance. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at USAA to a friend?”.
Gender Score Comparison
USAA Ranks 1st in Gender Score
49 Employees rate USAA's Gender Score a 78/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at USAA.
Diversity Score Comparison
USAA Ranks 2nd in Diversity Score
62 Employees rate USAA's Diversity Score a 77/100, which ranks it 2nd against its competitors, below MetLife. The Diversity Score tracks how positively diverse employees rate their experience at USAA.
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