MetLife Claimed Company

EMPLOYEE PARTICIPANTS: 410

TOTAL RATINGS: 4151

USAA Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 118

TOTAL RATINGS: 2219

MetLife vs USAA

Compare MetLife versus USAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 410 employees and customers of MetLife and 118 employees and customers of USAA.

MetLife

MetLife's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MetLife. Their current market cap is $54.48B.

USAA

USAA's brand is ranked #70 in the list of Global Top 100 Brands, as rated by customers of USAA.

2.9/5

Product Quality

3.3/5

2.8/5

Pricing

3.2/5

2.7/5

Customer Service

3.3/5

-19

NPS Score

34%	Promoters
13%	Passive
53%	Detractors

NPS Score

49%	Promoters
9%	Passive
42%	Detractors

Net Promoter Score
Winner by 26

See how MetLife compares to its competitors

See how USAA compares to its competitors

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Working at MetLife vs Working at USAA

77 / 100

CEO Rating

Wayne Peacock

81 / 100

CEO Rating
Winner by 4%

MetLife

MetLife doesn't have enough ratings to calculate the Team Culture Ratings.

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USAA

Employees at USAA rate their CEO, Wayne Peacock, 81/100. This score is 4% higher than the scores of MetLife's CEO, Michel A. Khalaf. Employees in the Marketing and Design departments rate Wayne Peacock the highest.

CEO Score 77

CEO Score

CEO Score 81

Overall Culture 74

Overall Culture

Overall Culture 77

eNPS

Gender Score 70

Gender Score

Gender Score 78

Diversity Score 83

Diversity Score

Diversity Score 77

Perk And Benefits 85

Perk And Benefits

Perk And Benefits 85

Professional Dev. 53

Professional Dev.

Professional Dev. 61

Overall Culture at MetLife vs USAA

/ 100

MetLife

Employees at MetLife rate their Overall Culture a 74/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

/ 100

USAA

Employees at USAA rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

MetLife74
USAA

Employee Net Promoter Score at MetLife vs USAA

eNPS

MetLife

125 Promoters 38%

111 Passives 34%

94 Detractors 28%

eNPS

USAA

55 Promoters 56%

20 Passives 21%

22 Detractors 23%

Employee Net Promoter Score
Winner by %

MetLife8
USAA

Gender Score at MetLife vs USAA

/ 100

MetLife

Employees at MetLife rate their Gender Score a 70/100, with Customer Support and Operations as the two departments that rate their experience the highest.

/ 100

USAA

Employees at USAA rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

MetLife70
USAA78

Diversity Score at MetLife vs USAA

/ 100

MetLife

Employees at MetLife rate their Diversity Score a 83/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

/ 100

USAA

Employees at USAA rate their Diversity Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

MetLife
USAA77

Perk and Benefits Score at MetLife vs USAA

/ 100

MetLife

Employees at MetLife rate their Perk and Benefits Score a 85/100, with Admin and Business Development as the two departments that rate their experience the highest.

Tied

/ 100

USAA

Employees at USAA rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Tied

MetLife86
USAA

Professional Development Score at MetLife vs USAA

/ 100

MetLife

Employees at MetLife rate their Professional Development Score a 53/100, with IT as the department that rate their experience the highest.

/ 100

USAA

Employees at USAA rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

MetLife52
USAA61

Leadership Culture Ratings vs USAA

MetLife rates % lower than USAA on Leadership Culture Ratings vs USAA Ratings based on looking at 1375 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your CEO?".

MetLife75
USAA

Compensation Culture Ratings vs USAA

MetLife rates % lower than USAA on Compensation Culture Ratings vs USAA Ratings based on looking at 1014 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

MetLife79
USAA

Team Culture Ratings vs USAA

MetLife rates % lower than USAA on Team Culture Ratings vs USAA Ratings based on looking at 891 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

MetLife79
USAA

Environment Culture Ratings vs USAA

MetLife rates % lower than USAA on Environment Culture Ratings vs USAA Ratings based on looking at 896 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

MetLife72
USAA74

Sentiment Culture Ratings vs USAA

MetLife rates % lower than USAA on Sentiment Culture Ratings vs USAA Ratings based on looking at 1025 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What makes you most happy at work?".

MetLife74
USAA