MetLife vs USAA | Comparably
Profile Image
VS
Profile Image
MetLife Claimed Company
EMPLOYEE
PARTICIPANTS
413
TOTAL
RATINGS
4208
USAA Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

MetLife vs USAA

Compare MetLife versus USAA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 413 employees and customers of MetLife and 118 employees and customers of USAA.

MetLife

MetLife's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of MetLife. Their current market cap is $54.48B.

USAA

USAA's brand is ranked #70 in the list of Global Top 100 Brands, as rated by customers of USAA.


2.9/5
Product Quality
3.3/5
2.8/5
Pricing
3.2/5
2.7/5
Customer Service
3.3/5
-21
NPS Score
33%Promoters
13%Passive
54%Detractors
7
NPS Score
49%Promoters
9%Passive
42%Detractors

Net Promoter Score
Winner by 28


Working at MetLife vs Working at USAA

Michel A. Khalaf MetLife's CEO
77 / 100

CEO Rating

81 / 100

CEO Rating
Winner by 4%

MetLife

MetLife doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

USAA

Employees at USAA rate their CEO, Wayne Peacock, 81/100. This score is 4% higher than the scores of MetLife's CEO, Michel A. Khalaf. Employees in the Marketing and Design departments rate Wayne Peacock the highest.


CEO Score 77
CEO Score
CEO Score 81
Overall Culture 74
Overall Culture
Overall Culture 77
9
eNPS
33
Gender Score 70
Gender Score
Gender Score 78
Diversity Score 83
Diversity Score
Diversity Score 77
Perk And Benefits 86
Perk And Benefits
Perk And Benefits 85
Professional Dev. 55
Professional Dev.
Professional Dev. 61

Overall Culture at MetLife vs USAA

74
/ 100
MetLife

Employees at MetLife rate their Overall Culture a 74/100, with Marketing and Customer Support as the two departments that rate their experience the highest.

77
/ 100
USAA

Employees at USAA rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 3%

  • MetLife74
  • USAA

Employee Net Promoter Score at MetLife vs USAA

9
eNPS
MetLife
127 Promoters 38%
111 Passives 33%
95 Detractors 29%
33
eNPS
USAA
55 Promoters 56%
20 Passives 21%
22 Detractors 23%

Employee Net Promoter Score
Winner by %

  • MetLife10
  • USAA

Gender Score at MetLife vs USAA

70
/ 100
MetLife

Employees at MetLife rate their Gender Score a 70/100, with Customer Support and Operations as the two departments that rate their experience the highest.

78
/ 100
USAA

Employees at USAA rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • MetLife70
  • USAA78

Diversity Score at MetLife vs USAA

83
/ 100
MetLife

Employees at MetLife rate their Diversity Score a 83/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

77
/ 100
USAA

Employees at USAA rate their Diversity Score a /100, with Customer Support and HR as the two departments that rate their experience the highest.

  • MetLife
  • USAA77

Perk and Benefits Score at MetLife vs USAA

86
/ 100
MetLife

Employees at MetLife rate their Perk and Benefits Score a 86/100, with Admin and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

85
/ 100
USAA

Employees at USAA rate their Perk and Benefits Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

  • MetLife86
  • USAA

Professional Development Score at MetLife vs USAA

55
/ 100
MetLife

Employees at MetLife rate their Professional Development Score a 55/100, with IT as the department that rate their experience the highest.

61
/ 100
USAA

Employees at USAA rate their Professional Development Score a /100, with Engineering and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 6%

  • MetLife54
  • USAA

Leadership Culture Ratings vs USAA

MetLife rates % lower than USAA on Leadership Culture Ratings vs USAA Ratings based on looking at 1384 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get valuable feedback on how to improve at work?" and "Do you feel comfortable giving your boss negative feedback?".

  • MetLife75
  • USAA

Compensation Culture Ratings vs USAA

MetLife rates % lower than USAA on Compensation Culture Ratings vs USAA Ratings based on looking at 1020 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "What is the best part about your compensation package?".

  • MetLife79
  • USAA

Team Culture Ratings vs USAA

MetLife rates % lower than USAA on Team Culture Ratings vs USAA Ratings based on looking at 897 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What are some of the best things about your team?".

  • MetLife79
  • USAA

Environment Culture Ratings vs USAA

MetLife rates % lower than USAA on Environment Culture Ratings vs USAA Ratings based on looking at 902 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

  • MetLife72
  • USAA

Sentiment Culture Ratings vs USAA

MetLife rates % lower than USAA on Sentiment Culture Ratings vs USAA Ratings based on looking at 1032 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What do you like best about your company?".

  • MetLife74
  • USAA