VXI Global Solutions – VXI has some awesome Leaders and plenty of opportunities to move up. I started as an agent and now I am an Ops Manager - took 2 years of growth and learning but it is worth it
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global sread more
VXI has some awesome Leaders and plenty of opportunities to move up. I started as an agent and now I am an Ops Manager - took 2 years of growth and learning but it is worth it
What do you like best about the leadership team?
They communicate a lot. We have daily huddles, briefings, Surveys and a good intranet where they share information
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