100
NPS
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Brand Page
CAF
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About CAF's Brand
CAF manufacturers environmental friendly and safe cleaning products to use in retail fuel.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
CAF NPS
CAF's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CAF's customers would recommend using the product based on a scale of -100 to 100.
CAF Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CAF NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CAF Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of CAF users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CAF Product Quality
5/5
CAF has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock CAF's overall Product Quality score rated by its users and customers.
CAF Product Information
CAF’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.myCAF.com
- Company Size
- 11-50 Employees
Industry
Tech
Professional Services
CAF Pricing
CAF ROI & Value For Money
5/5
CAF has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock CAF's overall ROI score rated by its users and customers.
CAF Customer Service
5/5
CAF has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock CAF's overall Customer Service score rated by its users and customers.
About CAF's Customer Service
Address
Maple Valley, WA United States of America
Website
http://www.myCAF.com
CAF as an Employer
Consumer vs. Employees
CAF scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of CAF would recommend the brand to a friend. ENPS measures how likely CAF employees would recommend working at CAF to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
