-13
NPS
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4imprint
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About 4imprint's Brand
4Imprint provides promotional items to businesses and organizations.
Brand at a Glance
71%
Customer Loyalty
3.5/5
Product Quality
3.1/5
Pricing
3/5
Customer Service
4imprint NPS
4imprint's Net Promoter Score (NPS) is a -13 with 31% Promoters, 25% Passives, and 44% Detractors. Net Promoter Score tracks whether 4imprint's customers would recommend using the product based on a scale of -100 to 100.
4imprint Overall NPS
| 31% | Promoters |
|---|---|
| 25% | Passives |
| 44% | Detractors |
4imprint NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 20 | Aug 2022 | 20 |
Sep 2022 0 | Sep 2022 | 0 |
Oct 2022 -15 | Oct 2022 | -15 |
Dec 2022 -13 | Dec 2022 | -13 |
Jan 2023 0 | Jan 2023 | 0 |
Mar 2023 -10 | Mar 2023 | -10 |
Jul 2023 -9 | Jul 2023 | -9 |
Sep 2023 -8 | Sep 2023 | -8 |
Jan 2024 -9 | Jan 2024 | -9 |
Oct 2024 -15 | Oct 2024 | -15 |
May 2025 -21 | May 2025 | -21 |
Jun 2025 -12 | Jun 2025 | -12 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
4imprint NPS by Gender
4imprint's NPS was rated 0 by Female customers on Comparably.
Female
0
4imprint's NPS was rated by Female customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Male
N/A
4imprint's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
4imprint NPS by Ethnicity
4imprint's NPS was rated 0 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
4imprint NPS by Usage
4imprint's NPS was rated 0 points by customers who have used 4imprint's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 0 | 2 to 5 Years | 0 |
4imprint Customer Reviews
Out of the 2 4imprint customer reviews 2 were positive and 0 were constructive. 4imprint customer reviews reflect that all customers have a favorable experience using the products/services of the company.
4imprint Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of 4imprint users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
4imprint Customer Loyalty Score by Gender
4imprint's Customer Loyalty score was rated 70 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of 4imprint.
Female
70%
Yes
Male
N/A
Yes
4imprint Customer Loyalty Score by Ethnicity
4imprint's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of 4imprint.
70
out of 100
Caucasian
4imprint Customer Loyalty Score by Usage
4imprint's Customer Loyalty score was rated 70% by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
4imprint Product Quality
3.5/5
4imprint has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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4imprint Product Information
4imprint’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- https://www.4imprint.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Media
Quick Insights into 4imprint Product Quality
4imprint's Product Quality score was rated highest by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked 4imprint's Product Quality.
Ranked 4imprint Product Quality the Highest
4imprint Product Quality Score by Gender
4imprint's Product Quality score was rated 3.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of 4imprint.
Female
3.5/5
Male
N/A
4imprint Product Quality Score by Ethnicity
4imprint's Product Quality score was rated 3.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of 4imprint.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.5 | Caucasian | 3.5 |
4imprint Product Quality Score by Usage
4imprint's Product Quality score was rated 3.5 stars by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
4imprint Pricing
4imprint ROI & Value For Money
3.1/5
4imprint has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
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Quick Insights into 4imprint ROI
4imprint's ROI score was rated highest by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked 4imprint's ROI score.
Ranked 4imprint ROI the Highest
4imprint ROI Score by Gender
4imprint's ROI score was rated 2.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of 4imprint.
Female
2.5/5
Male
N/A
4imprint ROI Score by Ethnicity
4imprint's ROI score was rated 2.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of 4imprint.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
4imprint ROI Score by Usage
4imprint's ROI score was rated 2.5 stars by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
4imprint Customer Satisfaction (CSAT)
4imprint Customer Satisfaction (CSAT) Score
62 / 100
4imprint has an overall Customer Satisfaction score of 62 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
31%
Satisfied
31%
Neither Satisfied nor Dissatisfied
15%
Dissatisfied
15%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into 4imprint Customer Satisfaction
4imprint's Customer Satisfaction score was rated highest by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked 4imprint's Customer Satisfaction.
Ranked 4imprint Customer Satisfaction the Highest
4imprint Customer Satisfaction Score by Gender
4imprint's Customer Satisfaction score was rated 67 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of 4imprint.
67 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 34% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 0% |
4imprint Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
4imprint's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of 4imprint.
67 / 100
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
4imprint Customer Satisfaction Score by Usage
4imprint's Customer Satisfaction score was rated 67 points by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
4imprint Customer Service
3/5
4imprint has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About 4imprint's Customer Service
Address
Oshkosh, WI
Website
https://www.4imprint.com
Quick Insights into 4imprint Customer Service
4imprint's Customer Service score was rated highest by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up to unlock insights into how customers have ranked 4imprint's Customer Service score.
Ranked 4imprint Customer Service the Highest
4imprint Customer Service Score by Gender
4imprint's Customer Service score was rated 2.3 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of 4imprint.
Female
2.3/5
Male
N/A
4imprint Customer Service Score by Ethnicity
4imprint's Customer Service score was rated 2.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of 4imprint.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
4imprint Customer Service Score by Usage
4imprint's Customer Service score was rated 2.3 stars by customers who have used 4imprint's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
4imprint as an Employer
Consumer vs. Employees
4imprint scored a -13 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of 4imprint would recommend the brand to a friend. ENPS measures how likely 4imprint employees would recommend working at 4imprint to a friend.
Net Promoter Score
-13
NPS Score
| 31% | Promoters |
|---|---|
| 25% | Passive |
| 44% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
