-13
NPS
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Favorite Healthcare Staffing
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About Favorite Healthcare Staffing's Brand
Favorite Healthcare Staffing, part of Acacium Group, offers a full range of employment options including travel nursing, per diem, allied health, non-clinical, emergency relief staffing, and permanent placement opportunities. We also offer niche opportunities like school nursing, correctional nursing, and government assignments for emergency management and disaster response. As one of the industry’s fastest growing staffing providers, our mission is to create jobs and provide qualified and dependable talent whenever and wherever needed. Our people-focused mentality and core value of putting others before self has been at the forefront of our company culture since we opened in 1981. Whether you are looking for more flexibility to allow for a better work-life balance or for your next big adventure in your career, Favorite can help you find your dream job. Check out the Jobs tab to view our current openings and apply today!
Brand at a Glance
67%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.6/5
Customer Service
Favorite Healthcare Staffing NPS
Favorite Healthcare Staffing's Net Promoter Score (NPS) is a -13 with 40% Promoters, 7% Passives, and 53% Detractors. Net Promoter Score tracks whether Favorite Healthcare Staffing's customers would recommend using the product based on a scale of -100 to 100.
Favorite Healthcare Staffing Overall NPS
| 40% | Promoters |
|---|---|
| 7% | Passives |
| 53% | Detractors |
Favorite Healthcare Staffing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 0 | Oct 2021 | 0 |
Nov 2021 -50 | Nov 2021 | -50 |
Jan 2023 -75 | Jan 2023 | -75 |
Feb 2023 -80 | Feb 2023 | -80 |
Apr 2023 -51 | Apr 2023 | -51 |
May 2023 0 | May 2023 | 0 |
Jun 2023 10 | Jun 2023 | 10 |
Jul 2023 18 | Jul 2023 | 18 |
Oct 2023 0 | Oct 2023 | 0 |
Apr 2024 -8 | Apr 2024 | -8 |
Jun 2024 -13 | Jun 2024 | -13 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Favorite Healthcare Staffing NPS by Gender
Favorite Healthcare Staffing's NPS was rated -28 by Female customers on Comparably.
Female
-28
Favorite Healthcare Staffing's NPS was rated -28 by Female customers on Comparably.
29%
Promoters
14%
Passives
57%
Detractors
Male
N/A
Favorite Healthcare Staffing's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Favorite Healthcare Staffing NPS by Ethnicity
Favorite Healthcare Staffing's NPS was rated 67 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 67 | Caucasian | 67 |
Favorite Healthcare Staffing NPS by Usage
Favorite Healthcare Staffing's NPS was rated -50 points by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -50 | 1 to 2 Years | -50 |
Favorite Healthcare Staffing Customer Loyalty
67%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
67% of Favorite Healthcare Staffing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Favorite Healthcare Staffing Customer Loyalty Score by Gender
Favorite Healthcare Staffing's Customer Loyalty score was rated 70 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Favorite Healthcare Staffing.
Female
70%
Yes
Male
N/A
Yes
Favorite Healthcare Staffing Customer Loyalty Score by Usage
Favorite Healthcare Staffing's Customer Loyalty score was rated 55% by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Favorite Healthcare Staffing Customer Loyalty Score by Industry
Favorite Healthcare Staffing's Customer Loyalty score was rated 78% by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Favorite Healthcare Staffing Product Quality
2.5/5
Favorite Healthcare Staffing has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Favorite Healthcare Staffing Product Information
Favorite Healthcare Staffing’s product quality score is a 2.5 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Favorite Healthcare Staffing's product the highest.
- Company Size
- 1,001-5,000 Employees
Industry
Staffing and Recruiting
Quick Insights into Favorite Healthcare Staffing Product Quality
Favorite Healthcare Staffing's Product Quality score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked Favorite Healthcare Staffing Product Quality the Highest
Favorite Healthcare Staffing Product Quality Score by Gender
Favorite Healthcare Staffing's Product Quality score was rated 2.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Favorite Healthcare Staffing.
Female
2.1/5
Male
N/A
Favorite Healthcare Staffing Product Quality Score by Usage
Favorite Healthcare Staffing's Product Quality score was rated 2.1 stars by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Favorite Healthcare Staffing Product Quality Score by Industry
Favorite Healthcare Staffing's Product Quality score was rated 3 stars by Healthcare, Hospitals and Medicine industry customers.
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Favorite Healthcare Staffing Pricing
Favorite Healthcare Staffing ROI & Value For Money
2.5/5
Favorite Healthcare Staffing has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Favorite Healthcare Staffing Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.
Quick Insights into Favorite Healthcare Staffing ROI
Favorite Healthcare Staffing's ROI score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked Favorite Healthcare Staffing ROI the Highest
Favorite Healthcare Staffing ROI Score by Gender
Favorite Healthcare Staffing's ROI score was rated 2.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Favorite Healthcare Staffing.
Female
2.1/5
Male
N/A
Favorite Healthcare Staffing ROI Score by Usage
Favorite Healthcare Staffing's ROI score was rated 1.6 stars by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Favorite Healthcare Staffing ROI Score by Industry
Favorite Healthcare Staffing's ROI score was rated 2.7 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Favorite Healthcare Staffing Customer Satisfaction (CSAT)
Favorite Healthcare Staffing Customer Satisfaction (CSAT) Score
34 / 100
Favorite Healthcare Staffing has an overall Customer Satisfaction score of 34 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
7%
Very Dissatisfied
42%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Favorite Healthcare Staffing Customer Satisfaction
Favorite Healthcare Staffing's Customer Satisfaction score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Favorite Healthcare Staffing's Customer Satisfaction.
Ranked Favorite Healthcare Staffing Customer Satisfaction the Highest
Favorite Healthcare Staffing Customer Satisfaction Score by Gender
Favorite Healthcare Staffing's Customer Satisfaction score was rated 34 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Favorite Healthcare Staffing.
34 / 100
FemaleVery Satisfied | 17% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 16% | |
Very Dissatisfied | 50% |
Favorite Healthcare Staffing Customer Satisfaction Score by Usage
Favorite Healthcare Staffing's Customer Satisfaction score was rated 25 points by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Favorite Healthcare Staffing Customer Satisfaction Score by Industry
Favorite Healthcare Staffing's Customer Satisfaction score was rated 50 points by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Favorite Healthcare Staffing Customer Service
2.6/5
Favorite Healthcare Staffing has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Favorite Healthcare Staffing's overall Customer Service score rated by its users and customers.
About Favorite Healthcare Staffing's Customer Service
Address
9800 Metcalf Ave, Overland Park, KS 66212
Website
https://www.favoritestaffing.com/
Phone Number
913-383-9733
Favorite Healthcare Staffing's Social Links
Quick Insights into Favorite Healthcare Staffing Customer Service
Favorite Healthcare Staffing's Customer Service score was rated highest by customers from the Healthcare, Hospitals and Medicine industry.
Sign Up to unlock insights into how customers have ranked Favorite Healthcare Staffing's Customer Service score.
Ranked Favorite Healthcare Staffing Customer Service the Highest
Favorite Healthcare Staffing Customer Service Score by Gender
Favorite Healthcare Staffing's Customer Service score was rated 2.2 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Favorite Healthcare Staffing.
Female
2.2/5
Male
N/A
Favorite Healthcare Staffing Customer Service Score by Usage
Favorite Healthcare Staffing's Customer Service score was rated 1.6 stars by customers who have used Favorite Healthcare Staffing's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Favorite Healthcare Staffing Customer Service Score by Industry
Favorite Healthcare Staffing's Customer Service score was rated 2.7 stars by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Favorite Healthcare Staffing as an Employer
2.6/5
Favorite Healthcare Staffing has a 2.6/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of Favorite Healthcare Staffing
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Favorite Healthcare Staffing scored a -13 for Net Promoter Score and a -26 for Employee Net Promoter Score. NPS gauges how likely a customer of Favorite Healthcare Staffing would recommend the brand to a friend. ENPS measures how likely Favorite Healthcare Staffing employees would recommend working at Favorite Healthcare Staffing to a friend.
Net Promoter Score
-13
NPS Score
| 40% | Promoters |
|---|---|
| 7% | Passive |
| 53% | Detractors |
Employee Net Promoter Score
-26
eNPS Score
| 33% | Promoters |
|---|---|
| 8% | Passive |
| 59% | Detractors |
