32
NPS
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Prestige
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About Prestige's Brand
"Prestige engages in manufacturing and selling of pressure cookers, cookware and kitchen appliances."
Brand at a Glance
91%
Customer Loyalty
4.3/5
Product Quality
3.9/5
Pricing
4/5
Customer Service
Prestige NPS
Prestige's Net Promoter Score (NPS) is a 32 with 59% Promoters, 14% Passives, and 27% Detractors. Net Promoter Score tracks whether Prestige's customers would recommend using the product based on a scale of -100 to 100.
Prestige Overall NPS
| 59% | Promoters |
|---|---|
| 14% | Passives |
| 27% | Detractors |
Prestige NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 66 | Dec 2022 | 66 |
Feb 2023 50 | Feb 2023 | 50 |
Apr 2023 54 | Apr 2023 | 54 |
May 2023 59 | May 2023 | 59 |
Jul 2023 60 | Jul 2023 | 60 |
Sep 2023 53 | Sep 2023 | 53 |
Nov 2023 57 | Nov 2023 | 57 |
Mar 2024 50 | Mar 2024 | 50 |
Jun 2024 47 | Jun 2024 | 47 |
Jul 2024 40 | Jul 2024 | 40 |
Dec 2024 37 | Dec 2024 | 37 |
Mar 2025 32 | Mar 2025 | 32 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Prestige NPS by Gender
Prestige's NPS was rated -13 by Male customers on Comparably.
Male
-13
Prestige's NPS was rated -13 by Male customers on Comparably.
37%
Promoters
13%
Passives
50%
Detractors
Female
N/A
Prestige's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Prestige NPS by Ethnicity
Prestige's NPS was rated -25 points by both Asian or Pacific Islander and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander -25 | Asian or Pacific Islander | -25 |
Other -25 | Other | -25 |
Prestige NPS by Age
Prestige's NPS was rated 25 points by customers ages 26-30 on Comparably.
Prestige NPS by Usage
Prestige's NPS was rated the highest by customers who have used Prestige's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 34 | Less than 1 Year | 34 |
1 to 2 Years -25 | 1 to 2 Years | -25 |
Prestige Customer Loyalty
91%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
91% of Prestige users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Prestige Customer Loyalty Score by Gender
Prestige's Customer Loyalty score was rated 89 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Prestige.
Male
89%
Yes
Female
N/A
Yes
Prestige Customer Loyalty Score by Ethnicity
Prestige's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Prestige.
100
out of 100
Asian or Pacific Islander
78
out of 100
Other
Prestige Customer Loyalty Score by Age
Prestige's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Prestige.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
Prestige Customer Loyalty Score by Usage
Prestige's Customer Loyalty score was rated the highest by customers who have used Prestige's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Prestige Product Quality
4.3/5
Prestige has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
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Prestige Product Information
Prestige’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://ttkprestige.com/
- Company Size
- 1,001-5,000 Employees
Industry
Real Estate
Tech
Consumer Goods
Professional Services
Quick Insights into Prestige Product Quality
Prestige's Product Quality score was rated highest by customers who have used Prestige's products/services for Less than 1 Year, and rated lowest by Asian or Pacific Islander customers.
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Ranked Prestige Product Quality the Highest
Ranked Prestige Product Quality the Lowest
Prestige Product Quality Score by Gender
Prestige's Product Quality score was rated 4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Prestige.
Male
4/5
Female
N/A
Prestige Product Quality Score by Ethnicity
Prestige's Product Quality score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Prestige.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.4 | Asian or Pacific Islander | 3.4 |
Other 4.5 | Other | 4.5 |
Prestige Product Quality Score by Age
Prestige's Product Quality score was rated 4.7 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Prestige.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.7 | 26-30 | 4.7 |
Prestige Product Quality Score by Usage
Prestige's Product Quality score was rated the highest by customers who have used Prestige's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Prestige Pricing
Prestige ROI & Value For Money
3.9/5
Prestige has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into Prestige ROI
Prestige's ROI score was rated highest by customers who have used Prestige's products/services for Less than 1 Year, and rated lowest by Asian or Pacific Islander customers.
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Ranked Prestige ROI the Highest
Ranked Prestige ROI the Lowest
Prestige ROI Score by Gender
Prestige's ROI score was rated 3.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Prestige.
Male
3.5/5
Female
N/A
Prestige ROI Score by Ethnicity
Prestige's ROI score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Prestige.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 2.5 | Asian or Pacific Islander | 2.5 |
Other 4.1 | Other | 4.1 |
Prestige ROI Score by Age
Prestige's ROI score was rated 3.5 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Prestige.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
Prestige ROI Score by Usage
Prestige's ROI score was rated the highest by customers who have used Prestige's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Prestige Customer Satisfaction (CSAT)
Prestige Customer Satisfaction (CSAT) Score
90 / 100
Prestige has an overall Customer Satisfaction score of 90 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
58%
Satisfied
32%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
0%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Prestige Customer Satisfaction
Prestige's Customer Satisfaction score was rated highest by customers who have used Prestige's products/services for 1 to 2 Years, and rated lowest by Asian or Pacific Islander customers.
Sign Up to unlock insights into how customers have ranked Prestige's Customer Satisfaction.
Ranked Prestige Customer Satisfaction the Highest
Ranked Prestige Customer Satisfaction the Lowest
Prestige Customer Satisfaction Score by Gender
Prestige's Customer Satisfaction score was rated 88 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Prestige.
88 / 100
MaleVery Satisfied | 63% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 12% |
Prestige Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Prestige's Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Prestige.
75 / 100
Very Satisfied
25%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
CSAT according to Other
Prestige's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Prestige.
100 / 100
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Prestige Customer Satisfaction Score by Age
Prestige's Customer Satisfaction score was rated 100 points by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Prestige.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 100% |
Prestige Customer Satisfaction Score by Usage
Prestige's Customer Satisfaction score was rated 100 points by customers who have used Prestige's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Prestige Customer Service
4/5
Prestige has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Prestige's Customer Service
Website
http://ttkprestige.com/
Quick Insights into Prestige Customer Service
Prestige's Customer Service score was rated highest by Other customers, and rated lowest by Asian or Pacific Islander customers.
Sign Up to unlock insights into how customers have ranked Prestige's Customer Service score.
Ranked Prestige Customer Service the Highest
Ranked Prestige Customer Service the Lowest
Prestige Customer Service Score by Gender
Prestige's Customer Service score was rated 3.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Prestige.
Male
3.7/5
Female
N/A
Prestige Customer Service Score by Ethnicity
Prestige's Customer Service score was rated the highest by Other customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Prestige.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 3.1 | Asian or Pacific Islander | 3.1 |
Other 4.5 | Other | 4.5 |
Prestige Customer Service Score by Age
Prestige's Customer Service score was rated 4.2 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Prestige.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.2 | 26-30 | 4.2 |
Prestige Customer Service Score by Usage
Prestige's Customer Service score was rated the highest by customers who have used Prestige's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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Prestige as an Employer
4.6/5
Prestige has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Prestige scored a 32 for Net Promoter Score and a 41 for Employee Net Promoter Score. NPS gauges how likely a customer of Prestige would recommend the brand to a friend. ENPS measures how likely Prestige employees would recommend working at Prestige to a friend.
Net Promoter Score
32
NPS Score
| 59% | Promoters |
|---|---|
| 14% | Passive |
| 27% | Detractors |
Employee Net Promoter Score
41
eNPS Score
| 53% | Promoters |
|---|---|
| 35% | Passive |
| 12% | Detractors |
