-12
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Elwood Staffing
Marketing or Exec? Claim Your Free Account
About Elwood Staffing's Brand
Elwood Staffing offers services in temporary staffing, temporary-to-hire staffing.
Brand at a Glance
83%
Customer Loyalty
3.4/5
Product Quality
3.5/5
Pricing
3.6/5
Customer Service
Elwood Staffing NPS
Elwood Staffing's Net Promoter Score (NPS) is a -12 with 42% Promoters, 4% Passives, and 54% Detractors. Net Promoter Score tracks whether Elwood Staffing's customers would recommend using the product based on a scale of -100 to 100.
Elwood Staffing Overall NPS
| 42% | Promoters |
|---|---|
| 4% | Passives |
| 54% | Detractors |
Elwood Staffing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -25 | Jul 2022 | -25 |
Sep 2022 -22 | Sep 2022 | -22 |
May 2023 -27 | May 2023 | -27 |
Jul 2023 -19 | Jul 2023 | -19 |
Dec 2023 -12 | Dec 2023 | -12 |
Jun 2024 -18 | Jun 2024 | -18 |
Aug 2024 -22 | Aug 2024 | -22 |
Sep 2024 -25 | Sep 2024 | -25 |
Nov 2024 -29 | Nov 2024 | -29 |
Feb 2025 -23 | Feb 2025 | -23 |
Mar 2025 -17 | Mar 2025 | -17 |
Oct 2025 -13 | Oct 2025 | -13 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Elwood Staffing NPS by Gender
Elwood Staffing's NPS was rated -13 by Male customers on Comparably.
Male
-13
Elwood Staffing's NPS was rated -13 by Male customers on Comparably.
37%
Promoters
13%
Passives
50%
Detractors
Female
N/A
Elwood Staffing's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Elwood Staffing NPS by Ethnicity
Elwood Staffing's NPS was rated 20 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 20 | Caucasian | 20 |
Elwood Staffing NPS by Age
Elwood Staffing's NPS was rated -34 points by customers ages 36-40 on Comparably.
Elwood Staffing NPS by Usage
Elwood Staffing's NPS was rated the highest by customers who have used Elwood Staffing's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
1 to 2 Years -25 | 1 to 2 Years | -25 |
Elwood Staffing Customer Reviews
Out of the 5 Elwood Staffing customer reviews 2 were positive and 3 were constructive. Elwood Staffing customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Elwood Staffing Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Elwood Staffing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Elwood Staffing Customer Loyalty Score by Gender
Elwood Staffing's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Elwood Staffing.
Male
100%
Yes
Female
N/A
Yes
Elwood Staffing Customer Loyalty Score by Ethnicity
Elwood Staffing's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Elwood Staffing.
100
out of 100
Caucasian
Elwood Staffing Customer Loyalty Score by Age
Elwood Staffing's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Elwood Staffing.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
Elwood Staffing Customer Loyalty Score by Usage
Elwood Staffing's Customer Loyalty score was rated 100% by customers who have used Elwood Staffing's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Elwood Staffing Product Quality
3.4/5
Elwood Staffing has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Elwood Staffing's overall Product Quality score rated by its users and customers.
Elwood Staffing Product Information
Elwood Staffing’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Consumer Services
Quick Insights into Elwood Staffing Product Quality
Elwood Staffing's Product Quality score was rated highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and rated lowest by customers who have used Elwood Staffing's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Elwood Staffing's Product Quality.
Ranked Elwood Staffing Product Quality the Highest
Ranked Elwood Staffing Product Quality the Lowest
Elwood Staffing Product Quality Score by Gender
Elwood Staffing's Product Quality score was rated 3.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Elwood Staffing.
Male
3.3/5
Female
N/A
Elwood Staffing Product Quality Score by Ethnicity
Elwood Staffing's Product Quality score was rated 3.4 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Elwood Staffing.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
Elwood Staffing Product Quality Score by Age
Elwood Staffing's Product Quality score was rated 2.3 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Elwood Staffing.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.3 | 36-40 | 2.3 |
Elwood Staffing Product Quality Score by Usage
Elwood Staffing's Product Quality score was rated the highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Elwood Staffing Pricing
Elwood Staffing ROI & Value For Money
3.5/5
Elwood Staffing has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Elwood Staffing's overall ROI score rated by its users and customers.
Quick Insights into Elwood Staffing ROI
Elwood Staffing's ROI score was rated highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and rated lowest by customers who have used Elwood Staffing's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Elwood Staffing's ROI score.
Ranked Elwood Staffing ROI the Highest
Ranked Elwood Staffing ROI the Lowest
Elwood Staffing ROI Score by Gender
Elwood Staffing's ROI score was rated 3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Elwood Staffing.
Male
3/5
Female
N/A
Elwood Staffing ROI Score by Ethnicity
Elwood Staffing's ROI score was rated 3.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Elwood Staffing.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
Elwood Staffing ROI Score by Age
Elwood Staffing's ROI score was rated 2.1 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Elwood Staffing.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.1 | 36-40 | 2.1 |
Elwood Staffing ROI Score by Usage
Elwood Staffing's ROI score was rated the highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Elwood Staffing Customer Satisfaction (CSAT)
Elwood Staffing Customer Satisfaction (CSAT) Score
55 / 100
Elwood Staffing has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
22%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
22%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Elwood Staffing Customer Satisfaction
Elwood Staffing's Customer Satisfaction score was rated highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and rated lowest by customers who have used Elwood Staffing's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Elwood Staffing's Customer Satisfaction.
Ranked Elwood Staffing Customer Satisfaction the Highest
Ranked Elwood Staffing Customer Satisfaction the Lowest
Elwood Staffing Customer Satisfaction Score by Gender
Elwood Staffing's Customer Satisfaction score was rated 57 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Elwood Staffing.
57 / 100
MaleVery Satisfied | 29% | |
|---|---|---|
Satisfied | 28% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 14% | |
Very Dissatisfied | 29% |
Elwood Staffing Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Elwood Staffing's Customer Satisfaction (CSAT) score was rated 60% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Elwood Staffing.
60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
20%
Elwood Staffing Customer Satisfaction Score by Age
Elwood Staffing's Customer Satisfaction score was rated 34 points by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Elwood Staffing.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 34% |
Elwood Staffing Customer Satisfaction Score by Usage
Elwood Staffing's Customer Satisfaction score was rated the highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Elwood Staffing Customer Service
3.6/5
Elwood Staffing has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Elwood Staffing's overall Customer Service score rated by its users and customers.
About Elwood Staffing's Customer Service
Address
4111 Central Avenue, Columbus, IN United States of America
Website
http://www.elwoodstaffing.com
Phone Number
(501) 764-1036
Quick Insights into Elwood Staffing Customer Service
Elwood Staffing's Customer Service score was rated highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and rated lowest by customers who have used Elwood Staffing's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Elwood Staffing's Customer Service score.
Ranked Elwood Staffing Customer Service the Highest
Ranked Elwood Staffing Customer Service the Lowest
Elwood Staffing Customer Service Score by Gender
Elwood Staffing's Customer Service score was rated 3.2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Elwood Staffing.
Male
3.2/5
Female
N/A
Elwood Staffing Customer Service Score by Ethnicity
Elwood Staffing's Customer Service score was rated 3.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Elwood Staffing.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Elwood Staffing Customer Service Score by Age
Elwood Staffing's Customer Service score was rated 2.1 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Elwood Staffing.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 2.1 | 36-40 | 2.1 |
Elwood Staffing Customer Service Score by Usage
Elwood Staffing's Customer Service score was rated the highest by customers who have used Elwood Staffing's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Elwood Staffing as an Employer
3.2/5
Elwood Staffing has a 3.2/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Elwood Staffing scored a -12 for Net Promoter Score and a 2 for Employee Net Promoter Score. NPS gauges how likely a customer of Elwood Staffing would recommend the brand to a friend. ENPS measures how likely Elwood Staffing employees would recommend working at Elwood Staffing to a friend.
Net Promoter Score
-12
NPS Score
| 42% | Promoters |
|---|---|
| 4% | Passive |
| 54% | Detractors |
Employee Net Promoter Score
2
eNPS Score
| 44% | Promoters |
|---|---|
| 14% | Passive |
| 42% | Detractors |
