100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Mhs
Marketing or Exec? Claim Your Free Account
About Mhs' Brand
MHS Capital is a venture capital funding firm involved in leisure hotel property investments.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Mhs NPS
Mhs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Mhs's customers would recommend using the product based on a scale of -100 to 100.
Mhs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Mhs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Mhs Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Mhs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Mhs Product Quality
5/5
Mhs has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mhs' overall Product Quality score rated by its users and customers.
Mhs Product Information
Mhs’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.mhscapital.com/
- Company Size
- 1-10 Employees
Industry
Tech
Banking
FinTech
Mhs Pricing
Mhs ROI & Value For Money
5/5
Mhs has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mhs' overall ROI score rated by its users and customers.
Mhs Customer Service
5/5
Mhs has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Mhs' overall Customer Service score rated by its users and customers.
About Mhs's Customer Service
Address
San Francisco, CA United States of America
Website
http://www.mhscapital.com/
Consumer vs. Employees
Mhs scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Mhs would recommend the brand to a friend. ENPS measures how likely Mhs employees would recommend working at Mhs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
