0
NPS
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Brand Page
Qubole
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About Qubole's Brand
Qubole delivers a Self-Service Platform for Big Data Analytics built on Amazon, Microsoft and Google Clouds.
Brand at a Glance
100%
Customer Loyalty
3.4/5
Product Quality
3.7/5
Pricing
4.7/5
Customer Service
Qubole NPS
Qubole's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Qubole's customers would recommend using the product based on a scale of -100 to 100.
Qubole Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Qubole NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 100 | Sep 2020 | 100 |
Dec 2020 0 | Dec 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Qubole Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Qubole users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Qubole Product Quality
3.4/5
Qubole has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Qubole's overall Product Quality score rated by its users and customers.
Qubole Product Information
Qubole serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, and Germany. Qubole supports Web devices and offers products for small, medium, and large sized businesses.
Qubole’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- http://www.qubole.com
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Enterprise
SaaS
Languages Supported
English
Product Type
Data Management Software
Analytics Software
Data Analysis Software
Big Data Software
Machine Learning Software
ETL Software
Research and Analyst Software
Data Visualization Software
Qubole Pricing
Qubole ROI & Value For Money
3.7/5
Qubole has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Qubole's overall ROI score rated by its users and customers.
Qubole Pricing Plans
Qubole has a pricing structure that accommodates small, medium, and large businesses. Starting from $199/month, Qubole uses a subscription model and offers the following: -FREE, -$199/mo, and -$999/mo.
Who Uses Qubole?
Small Businesses
Medium Businesses
Large Enterprises
Qubole Customer Service
4.7/5
Qubole has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Qubole's overall Customer Service score rated by its users and customers.
About Qubole's Customer Service
Address
480 San Antonio Road, Suite 150, Mountain View, CA United States of America
Website
http://www.qubole.com
Phone Number
(855) 423-6674
Qubole as an Employer
2.6/5
Qubole has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Qubole scored a 0 for Net Promoter Score and a -28 for Employee Net Promoter Score. NPS gauges how likely a customer of Qubole would recommend the brand to a friend. ENPS measures how likely Qubole employees would recommend working at Qubole to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-28
eNPS Score
| 29% | Promoters |
|---|---|
| 14% | Passive |
| 57% | Detractors |
