-34
NPS
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Daybreak Games Company
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About Daybreak Games Company's Brand
Brand at a Glance
92%
Customer Loyalty
2.3/5
Product Quality
2.4/5
Pricing
2.4/5
Customer Service
Daybreak Games Company NPS
Daybreak Games Company's Net Promoter Score (NPS) is a -34 with 22% Promoters, 22% Passives, and 56% Detractors. Net Promoter Score tracks whether Daybreak Games Company's customers would recommend using the product based on a scale of -100 to 100.
Daybreak Games Company Overall NPS
| 22% | Promoters |
|---|---|
| 22% | Passives |
| 56% | Detractors |
Daybreak Games Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 0 | Feb 2022 | 0 |
Mar 2022 50 | Mar 2022 | 50 |
Jun 2022 66 | Jun 2022 | 66 |
Aug 2024 0 | Aug 2024 | 0 |
Jan 2025 0 | Jan 2025 | 0 |
Jun 2025 -15 | Jun 2025 | -15 |
Apr 2026 -33 | Apr 2026 | -33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Daybreak Games Company NPS by Gender
Daybreak Games Company's NPS was rated -42 by Male customers on Comparably.
Male
-42
Daybreak Games Company's NPS was rated -42 by Male customers on Comparably.
29%
Promoters
0%
Passives
71%
Detractors
Female
N/A
Daybreak Games Company's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Daybreak Games Company NPS by Ethnicity
Daybreak Games Company's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -40 | Caucasian | -40 |
Other -67 | Other | -67 |
Daybreak Games Company NPS by Age
Daybreak Games Company's NPS was rated -100 points by customers ages 36-40 on Comparably.
Daybreak Games Company NPS by Usage
Daybreak Games Company's NPS was rated -51 points by customers who have used Daybreak Games Company's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -51 | Over 10 Years | -51 |
Daybreak Games Company Customer Reviews
Out of the 4 Daybreak Games Company customer reviews 2 were positive and 2 were constructive. Daybreak Games Company customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Daybreak Games Company Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of Daybreak Games Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Daybreak Games Company Customer Loyalty Score by Gender
Daybreak Games Company's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Daybreak Games Company Customer Loyalty Score by Ethnicity
Daybreak Games Company's Customer Loyalty score was rated 100% by both Caucasian and Other customers on Comparably.
% who answered "Yes"
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100
out of 100
Caucasian
100
out of 100
Other
Daybreak Games Company Customer Loyalty Score by Age
Daybreak Games Company's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
Daybreak Games Company Customer Loyalty Score by Usage
Daybreak Games Company's Customer Loyalty score was rated 100% by customers who have used Daybreak Games Company's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Daybreak Games Company Product Quality
2.3/5
Daybreak Games Company has an overall Product Quality score of 2.3 out of 5 stars rated by its users and customers.
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Daybreak Games Company Product Information
Daybreak Games Company’s product quality score is a 2.3 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Quick Insights into Daybreak Games Company Product Quality
Daybreak Games Company's Product Quality score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Daybreak Games Company Product Quality the Highest
Ranked Daybreak Games Company Product Quality the Lowest
Daybreak Games Company Product Quality Score by Gender
Daybreak Games Company's Product Quality score was rated 1.5 by Male customers on Comparably.
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Male
1.5/5
Female
N/A
Daybreak Games Company Product Quality Score by Ethnicity
Daybreak Games Company's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Daybreak Games Company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Other 1.5 | Other | 1.5 |
Daybreak Games Company Product Quality Score by Age
Daybreak Games Company's Product Quality score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Daybreak Games Company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
Daybreak Games Company Product Quality Score by Usage
Daybreak Games Company's Product Quality score was rated 1.8 stars by customers who have used Daybreak Games Company's products/services for Over 10 Years.
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Daybreak Games Company Pricing
Daybreak Games Company ROI & Value For Money
2.4/5
Daybreak Games Company has a value for money and ROI score of 2.4 out of 5 stars rated by its users and customers.
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Quick Insights into Daybreak Games Company ROI
Daybreak Games Company's ROI score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Daybreak Games Company ROI the Highest
Ranked Daybreak Games Company ROI the Lowest
Daybreak Games Company ROI Score by Gender
Daybreak Games Company's ROI score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Daybreak Games Company.
Male
1.5/5
Female
N/A
Daybreak Games Company ROI Score by Ethnicity
Daybreak Games Company's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Daybreak Games Company.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Other 1.5 | Other | 1.5 |
Daybreak Games Company ROI Score by Age
Daybreak Games Company's ROI score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Daybreak Games Company.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
Daybreak Games Company ROI Score by Usage
Daybreak Games Company's ROI score was rated 1.6 stars by customers who have used Daybreak Games Company's products/services for Over 10 Years.
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Daybreak Games Company Customer Satisfaction (CSAT)
Daybreak Games Company Customer Satisfaction (CSAT) Score
50 / 100
Daybreak Games Company has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Daybreak Games Company Customer Satisfaction
Daybreak Games Company's Customer Satisfaction score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Daybreak Games Company Customer Satisfaction the Highest
Ranked Daybreak Games Company Customer Satisfaction the Lowest
Daybreak Games Company Customer Satisfaction Score by Gender
Daybreak Games Company's Customer Satisfaction score was rated 33 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Daybreak Games Company.
33 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
Daybreak Games Company Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Daybreak Games Company's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Daybreak Games Company.
50 / 100
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
CSAT according to Other
Daybreak Games Company's Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Daybreak Games Company.
33 / 100
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
Daybreak Games Company Customer Satisfaction Score by Age
Daybreak Games Company's Customer Satisfaction score was rated 0 points by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Daybreak Games Company.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 0% |
Daybreak Games Company Customer Satisfaction Score by Usage
Daybreak Games Company's Customer Satisfaction score was rated 40 points by customers who have used Daybreak Games Company's products/services for Over 10 Years.
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Daybreak Games Company Customer Service
2.4/5
Daybreak Games Company has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
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About Daybreak Games Company's Customer Service
Website
https://www.daybreakgames.com/
Quick Insights into Daybreak Games Company Customer Service
Daybreak Games Company's Customer Service score was rated highest by Caucasian customers, and rated lowest by Other customers.
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Ranked Daybreak Games Company Customer Service the Highest
Ranked Daybreak Games Company Customer Service the Lowest
Daybreak Games Company Customer Service Score by Gender
Daybreak Games Company's Customer Service score was rated 1.8 by Male customers on Comparably.
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Male
1.8/5
Female
N/A
Daybreak Games Company Customer Service Score by Ethnicity
Daybreak Games Company's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Daybreak Games Company.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Other 1.5 | Other | 1.5 |
Daybreak Games Company Customer Service Score by Age
Daybreak Games Company's Customer Service score was rated 1.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Daybreak Games Company.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
Daybreak Games Company Customer Service Score by Usage
Daybreak Games Company's Customer Service score was rated 1.6 stars by customers who have used Daybreak Games Company's products/services for Over 10 Years.
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Daybreak Games Company as an Employer
2.8/5
Daybreak Games Company has a 2.8/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Daybreak Games Company scored a -34 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Daybreak Games Company would recommend the brand to a friend. ENPS measures how likely Daybreak Games Company employees would recommend working at Daybreak Games Company to a friend.
Net Promoter Score
-34
NPS Score
| 22% | Promoters |
|---|---|
| 22% | Passive |
| 56% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
