100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
HLH
Marketing or Exec? Claim Your Free Account
About HLH's Brand
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
HLH NPS
HLH's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether HLH's customers would recommend using the product based on a scale of -100 to 100.
HLH Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
HLH NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
HLH Product Quality
5/5
HLH has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock HLH's overall Product Quality score rated by its users and customers.
HLH Product Information
HLH’s product quality score is a 5 out of 5 as rated by its users and customers.
HLH Pricing
HLH ROI & Value For Money
5/5
HLH has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock HLH's overall ROI score rated by its users and customers.
HLH Customer Service
5/5
HLH has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock HLH's overall Customer Service score rated by its users and customers.
Consumer vs. Employees
HLH scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of HLH would recommend the brand to a friend. ENPS measures how likely HLH employees would recommend working at HLH to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
