43
NPS
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Brand Page
Belly Inc.
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About Belly Inc. Brand
Brand at a Glance
3.4/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Belly Inc. NPS
Belly Inc.'s Net Promoter Score (NPS) is a 43 with 64% Promoters, 15% Passives, and 21% Detractors. Net Promoter Score tracks whether Belly Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Belly Inc. Overall NPS
| 64% | Promoters |
|---|---|
| 15% | Passives |
| 21% | Detractors |
Belly Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 43 | Aug 2020 | 43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Belly Inc. NPS by Usage
Belly Inc.'s NPS was rated 37 points by customers who have used Belly Inc.'s products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 37 | 5 to 10 Years | 37 |
Belly Inc. Product Quality
3.4/5
Belly Inc. has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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Belly Inc. Product Information
Belly Inc. serves markets in the United States and Canada. Belly Inc. supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
Belly Inc.’s product quality score is a 3.4 out of 5 as rated by its users and customers.
- Website
- https://www.bellycard.com
- Company Size
- 11-50 Employees
Languages Supported
English
Product Type
Customer Loyalty Software
Customer Experience Software
Testing Software
Small Business Loyalty Programs Software
Belly Inc. Pricing
Belly Inc. ROI & Value For Money
3.7/5
Belly Inc. has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Belly Inc. Pricing Plans
Belly Inc. has a pricing structure that accommodates small and medium businesses.
Who Uses Belly Inc.?
Small Businesses
Medium Businesses
Belly Inc. Customer Service
3.7/5
Belly Inc. has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Belly Inc.'s Customer Service
Address
Chicago, IL
Website
https://www.bellycard.com
