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Cooper's Hawk Winery & Restaurant
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About Cooper's Hawk Winery & Restaurant's Brand

Cooper’s Hawk Winery & Restaurants is a modern casual full-service restaurant and bar and Napa -style tasting room.

Brand at a Glance

83%
Customer Loyalty
3.8/5
Product Quality
3.7/5
Pricing
3.9/5
Customer Service

Cooper's Hawk Winery & Restaurant CMO

Cooper's Hawk Winery & Restaurant NPS

Cooper's Hawk Winery & Restaurant's Net Promoter Score (NPS) is a 29 with 60% Promoters, 9% Passives, and 31% Detractors. Net Promoter Score tracks whether Cooper's Hawk Winery & Restaurant's customers would recommend using the product based on a scale of -100 to 100.

Cooper's Hawk Winery & Restaurant Overall NPS

29
NPS
60%Promoters
9%Passives
31%Detractors
Cooper's Hawk Winery & Restaurant Overall NPS

Cooper's Hawk Winery & Restaurant NPS Trend

-100
-50
0
50
100
Aug 2024
36
Aug 202436
Sep 2024
32
Sep 202432
Oct 2024
31
Oct 202431
Nov 2024
32
Nov 202432
Jan 2025
30
Jan 202530
Feb 2025
31
Feb 202531
Apr 2025
31
Apr 202531
May 2025
29
May 202529
Jul 2025
27
Jul 202527
Aug 2025
29
Aug 202529
Sep 2025
29
Sep 202529
Nov 2025
27
Nov 202527

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Cooper's Hawk Winery & Restaurant NPS by Gender

Male customers rated Cooper's Hawk Winery & Restaurant's NPS 24 points higher than Female customers.

Male

50

Cooper's Hawk Winery & Restaurant's NPS was rated 50 by Male customers on Comparably.

73%
Promoters
4%
Passives
23%
Detractors

Female

26

Cooper's Hawk Winery & Restaurant's NPS was rated 26 by Female customers on Comparably.

59%
Promoters
8%
Passives
33%
Detractors

Cooper's Hawk Winery & Restaurant NPS by Ethnicity

Cooper's Hawk Winery & Restaurant's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
42
Caucasian42
Hispanic or Latino
16
Hispanic or Latino16
African American/Black
46
African American/Black46
Other
0
Other0

Cooper's Hawk Winery & Restaurant NPS by Age

Cooper's Hawk Winery & Restaurant's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

0
20
40
60
80
100
Promoters
50%
Passives
0%
Detractors
50%
26-3050%0%50%
Promoters
33%
Passives
0%
Detractors
67%
31-3533%0%67%
Promoters
50%
Passives
0%
Detractors
50%
36-4050%0%50%
Promoters
40%
Passives
0%
Detractors
60%
41-4540%0%60%
Promoters
100%
Passives
0%
Detractors
0%
46-50100%0%0%
Promoters
80%
Passives
0%
Detractors
20%
51-5580%0%20%
Promoters
50%
Passives
17%
Detractors
33%
56-6050%17%33%
Promoters
56%
Passives
11%
Detractors
33%
61-6556%11%33%
Promoters
73%
Passives
11%
Detractors
16%
66+73%11%16%

Cooper's Hawk Winery & Restaurant NPS by Usage

Cooper's Hawk Winery & Restaurant's NPS was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
Less than 1 Year
60
Less than 1 Year60
1 to 2 Years
16
1 to 2 Years16
2 to 5 Years
20
2 to 5 Years20
5 to 10 Years
38
5 to 10 Years38
Over 10 Years
49
Over 10 Years49

Cooper's Hawk Winery & Restaurant Customer Reviews

Out of the 19 Cooper's Hawk Winery & Restaurant customer reviews 15 were positive and 4 were constructive. Cooper's Hawk Winery & Restaurant customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Customer service and returning customer's phone calls when they call the main number for help!
What do you value most about this brand?
Lovality of the company and customers
What can this brand most improve?
Caring more about the guests experience
What do you value most about this brand?
Service is always upbeat and professional
What do you value most about this brand?
Perfection in wine & food

Cooper's Hawk Winery & Restaurant Customer Loyalty

83%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

83% of Cooper's Hawk Winery & Restaurant users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

83
83%
17
17%
Cooper's Hawk Winery & Restaurant Customer Loyalty

Cooper's Hawk Winery & Restaurant Customer Loyalty Score by Gender

Male customers rated Cooper's Hawk Winery & Restaurant's Customer Loyalty score 4% higher than Female customers.

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Male
90%
Yes
Female
86%
Yes

Cooper's Hawk Winery & Restaurant Customer Loyalty Score by Ethnicity

Cooper's Hawk Winery & Restaurant's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Cooper's Hawk Winery & Restaurant.
85
out of 100
Caucasian
93
out of 100
Hispanic or Latino
89
out of 100
African American/Black
40
out of 100
Other

Cooper's Hawk Winery & Restaurant Customer Loyalty Score by Age

Cooper's Hawk Winery & Restaurant's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

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0
20%
40%
60%
80%
100%
26-30
78%
26-3078%
31-35
100%
31-35100%
36-40
78%
36-4078%
41-45
64%
41-4564%
46-50
100%
46-50100%
51-55
91%
51-5591%
56-60
70%
56-6070%
61-65
90%
61-6590%
66+
86%
66+86%

Cooper's Hawk Winery & Restaurant Customer Loyalty Score by Usage

Cooper's Hawk Winery & Restaurant's Customer Loyalty score was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
82%
1 to 2 Years
86%
2 to 5 Years
88%
5 to 10 Years
86%
Over 10 Years
83%

Cooper's Hawk Winery & Restaurant Customer Loyalty Score by Industry

Cooper's Hawk Winery & Restaurant's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Accounting
64%
Arts and Entertainment
100%
Education
85%
Healthcare, Hospitals and Medicine
82%
Legal
100%
Marketing, Advertising and Research
100%

Cooper's Hawk Winery & Restaurant Product Quality

3.8/5

Cooper's Hawk Winery & Restaurant has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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Cooper's Hawk Winery & Restaurant Product Information

Cooper's Hawk Winery & Restaurant’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Cooper's Hawk Winery & Restaurant's product the highest. Reviewers from the Legal industry rated Cooper's Hawk Winery & Restaurant the lowest at 2.6.

Website
https://chwinery.com/
Company Size
1,001-5,000 Employees

Industry

Restaurants
Food and Beverages

Quick Insights into Cooper's Hawk Winery & Restaurant Product Quality

Cooper's Hawk Winery & Restaurant's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 31-35.

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Ranked Cooper's Hawk Winery & Restaurant Product Quality the Highest

46-50
4.8
Accounting
4.6
Over 10 Years
4.4

Ranked Cooper's Hawk Winery & Restaurant Product Quality the Lowest

5 to 10 Years
3.5
Marketing, Advertising and Research
2.6
31-35
2

Cooper's Hawk Winery & Restaurant Product Quality Score by Gender

Male customers rated Cooper's Hawk Winery & Restaurant's Product Quality score 0.1 stars higher than Female customers.

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Male

4/5

Female

3.9/5

Cooper's Hawk Winery & Restaurant Product Quality Score by Ethnicity

Cooper's Hawk Winery & Restaurant's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.9
Caucasian3.9
Hispanic or Latino
4.2
Hispanic or Latino4.2
African American/Black
4
African American/Black4
Other
3.8
Other3.8

Cooper's Hawk Winery & Restaurant Product Quality Score by Age

Cooper's Hawk Winery & Restaurant's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Cooper's Hawk Winery & Restaurant.
0
1
2
3
4
5
26-30
3.6
26-303.6
31-35
2
31-352
36-40
4.5
36-404.5
41-45
2.5
41-452.5
46-50
4.8
46-504.8
51-55
4.2
51-554.2
56-60
3.8
56-603.8
61-65
3.5
61-653.5
66+
4.5
66+4.5

Cooper's Hawk Winery & Restaurant Product Quality Score by Usage

Cooper's Hawk Winery & Restaurant's Product Quality score was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
3.9
1 to 2 Years
3.9
2 to 5 Years
4
5 to 10 Years
3.5
Over 10 Years
4.4

Cooper's Hawk Winery & Restaurant Product Quality Score by Industry

Cooper's Hawk Winery & Restaurant's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Accounting
4.6
Arts and Entertainment
4.6
Education
3.1
Healthcare, Hospitals and Medicine
3.9
Legal
2.6
Marketing, Advertising and Research
2.6

Cooper's Hawk Winery & Restaurant Pricing

Cooper's Hawk Winery & Restaurant ROI & Value For Money

3.7/5

Cooper's Hawk Winery & Restaurant has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Cooper's Hawk Winery & Restaurant Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Marketing, Advertising and Research industry think that they had the lowest ROI from Cooper's Hawk Winery & Restaurant.

Quick Insights into Cooper's Hawk Winery & Restaurant ROI

Cooper's Hawk Winery & Restaurant's ROI score was rated highest by customers from the Accounting industry, and rated lowest by customers ages 41-45.

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Ranked Cooper's Hawk Winery & Restaurant ROI the Highest

Accounting
4.8
46-50
4.7
Over 10 Years
4.2

Ranked Cooper's Hawk Winery & Restaurant ROI the Lowest

5 to 10 Years
3.5
Marketing, Advertising and Research
2.6
41-45
2.2

Cooper's Hawk Winery & Restaurant ROI Score by Gender

Male customers rated Cooper's Hawk Winery & Restaurant's ROI score 0.2 stars higher than Female customers.

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Male

3.9/5

Female

3.7/5

Cooper's Hawk Winery & Restaurant ROI Score by Ethnicity

Cooper's Hawk Winery & Restaurant's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
3.7
Caucasian3.7
Hispanic or Latino
4.1
Hispanic or Latino4.1
African American/Black
3.7
African American/Black3.7
Other
3.8
Other3.8

Cooper's Hawk Winery & Restaurant ROI Score by Age

Cooper's Hawk Winery & Restaurant's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
26-30
3.4
26-303.4
31-35
2.6
31-352.6
36-40
4.1
36-404.1
41-45
2.2
41-452.2
46-50
4.7
46-504.7
51-55
3.5
51-553.5
56-60
3.8
56-603.8
61-65
3.4
61-653.4
66+
4.4
66+4.4

Cooper's Hawk Winery & Restaurant ROI Score by Usage

Cooper's Hawk Winery & Restaurant's ROI score was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
3.8
1 to 2 Years
3.6
2 to 5 Years
3.7
5 to 10 Years
3.5
Over 10 Years
4.2

Cooper's Hawk Winery & Restaurant ROI Score by Industry

Cooper's Hawk Winery & Restaurant's ROI score was rated the highest by Accounting industry customers, and the lowest by Marketing, Advertising and Research industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Accounting
4.8
Arts and Entertainment
4.8
Education
3.6
Healthcare, Hospitals and Medicine
3.1
Legal
3
Marketing, Advertising and Research
2.6

Cooper's Hawk Winery & Restaurant Customer Satisfaction (CSAT)

Cooper's Hawk Winery & Restaurant Customer Satisfaction (CSAT) Score

71 / 100

Cooper's Hawk Winery & Restaurant has an overall Customer Satisfaction score of 71 rated by its users and customers.

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Very Satisfied55%
Satisfied16%
Neither Satisfied nor Dissatisfied3%
Dissatisfied11%
Very Dissatisfied15%
Very Satisfied
55%
Satisfied
16%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
11%
Very Dissatisfied
15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Cooper's Hawk Winery & Restaurant Customer Satisfaction

Cooper's Hawk Winery & Restaurant's Customer Satisfaction score was rated highest by customers ages 36-40, and rated lowest by customers from the Marketing, Advertising and Research industry.

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Ranked Cooper's Hawk Winery & Restaurant Customer Satisfaction the Highest

36-40
100%
Accounting
100%
Over 10 Years
93%

Ranked Cooper's Hawk Winery & Restaurant Customer Satisfaction the Lowest

1 to 2 Years
66%
31-35
33%
Marketing, Advertising and Research
33%

Cooper's Hawk Winery & Restaurant Customer Satisfaction Score by Gender

Cooper's Hawk Winery & Restaurant's Customer Satisfaction score was rated 80 by both Female and Male customers on Comparably.

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80 / 100
Male
Very Satisfied
65%
Satisfied
15%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
4%
Very Dissatisfied
16%
80 / 100
Female
Very Satisfied
58%
Satisfied
22%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
11%
Very Dissatisfied
6%

Cooper's Hawk Winery & Restaurant Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Cooper's Hawk Winery & Restaurant's Customer Satisfaction (CSAT) score was rated 73% according to Caucasian users and customers.

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73 / 100
Very Satisfied70%
Satisfied3%
Neither Satisfied nor Dissatisfied0%
Dissatisfied10%
Very Dissatisfied17%
Very Satisfied
70%
Satisfied
3%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
17%

CSAT according to Hispanic or Latino

Cooper's Hawk Winery & Restaurant's Customer Satisfaction (CSAT) score was rated 92% according to Hispanic or Latino users and customers.

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92 / 100
Very Satisfied59%
Satisfied33%
Neither Satisfied nor Dissatisfied8%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
59%
Satisfied
33%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to African American/Black

Cooper's Hawk Winery & Restaurant's Customer Satisfaction (CSAT) score was rated 88% according to African American/Black users and customers.

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88 / 100
Very Satisfied47%
Satisfied41%
Neither Satisfied nor Dissatisfied0%
Dissatisfied6%
Very Dissatisfied6%
Very Satisfied
47%
Satisfied
41%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
6%
Very Dissatisfied
6%

Cooper's Hawk Winery & Restaurant Customer Satisfaction Score by Age

Cooper's Hawk Winery & Restaurant's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
31-35 CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
34%
31-3533%
36-40 CSAT Score
100%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
36-40100%
41-45 CSAT Score
40%
Very Satisfied
40%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
60%
41-4540%
46-50 CSAT Score
100%
Very Satisfied
83%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
46-50100%
51-55 CSAT Score
90%
Very Satisfied
60%
Satisfied
30%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
0%
51-5590%
56-60 CSAT Score
80%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
0%
56-6080%
61-65 CSAT Score
78%
Very Satisfied
67%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
22%
61-6578%
66+ CSAT Score
83%
Very Satisfied
71%
Satisfied
12%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
0%
66+83%

Cooper's Hawk Winery & Restaurant Customer Satisfaction Score by Usage

Cooper's Hawk Winery & Restaurant's Customer Satisfaction score was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year
80
1 to 2 Years
66
2 to 5 Years
84
5 to 10 Years
75
Over 10 Years
93

Cooper's Hawk Winery & Restaurant Customer Satisfaction Score by Industry

Cooper's Hawk Winery & Restaurant's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Marketing, Advertising and Research industry customers.

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Accounting
100
Arts and Entertainment
100
Education
50
Healthcare, Hospitals and Medicine
89
Legal
66
Marketing, Advertising and Research
33

Cooper's Hawk Winery & Restaurant Customer Service

3.9/5

Cooper's Hawk Winery & Restaurant has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

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About Cooper's Hawk Winery & Restaurant's Customer Service

Address

430 E. Plainfield, La Grange, IL 60525 United States of America


Website

https://chwinery.com/


Phone Number

7082155715

Quick Insights into Cooper's Hawk Winery & Restaurant Customer Service

Cooper's Hawk Winery & Restaurant's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 41-45.

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Ranked Cooper's Hawk Winery & Restaurant Customer Service the Highest

46-50
5
Arts and Entertainment
5
Hispanic or Latino
4.6

Ranked Cooper's Hawk Winery & Restaurant Customer Service the Lowest

5 to 10 Years
3.5
Legal
2.3
41-45
1.9

Cooper's Hawk Winery & Restaurant Customer Service Score by Gender

Cooper's Hawk Winery & Restaurant's Customer Service score was rated 3.9 by both Female and Male customers on Comparably.

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Male

3.9/5

Female

3.9/5

Cooper's Hawk Winery & Restaurant Customer Service Score by Ethnicity

Cooper's Hawk Winery & Restaurant's Customer Service score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

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0
20
40
60
80
100
Caucasian
3.7
Caucasian3.7
Hispanic or Latino
4.6
Hispanic or Latino4.6
African American/Black
3.9
African American/Black3.9
Other
3.8
Other3.8

Cooper's Hawk Winery & Restaurant Customer Service Score by Age

Cooper's Hawk Winery & Restaurant's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
26-30
3.7
26-303.7
31-35
2.6
31-352.6
36-40
4.7
36-404.7
41-45
1.9
41-451.9
46-50
5
46-505
51-55
4
51-554
56-60
3.8
56-603.8
61-65
3.4
61-653.4
66+
4.3
66+4.3

Cooper's Hawk Winery & Restaurant Customer Service Score by Usage

Cooper's Hawk Winery & Restaurant's Customer Service score was rated the highest by customers who have used Cooper's Hawk Winery & Restaurant's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year
3.8
1 to 2 Years
3.8
2 to 5 Years
4.1
5 to 10 Years
3.5
Over 10 Years
4.2

Cooper's Hawk Winery & Restaurant Customer Service Score by Industry

Cooper's Hawk Winery & Restaurant's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Legal industry customers.

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Accounting
4.8
Arts and Entertainment
5
Education
3.4
Healthcare, Hospitals and Medicine
3.9
Legal
2.3
Marketing, Advertising and Research
2.8

Cooper's Hawk Winery & Restaurant as an Employer

2.5/5

Cooper's Hawk Winery & Restaurant has a 2.5/5 stars for its overall company culture rated by their employees

  Cooper's Hawk Winery & Restaurant CEO
bottom
25%
CEO of Cooper's Hawk Winery & Restaurant

In the Bottom 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Cooper's Hawk Winery & Restaurant scored a 29 for Net Promoter Score and a -49 for Employee Net Promoter Score. NPS gauges how likely a customer of Cooper's Hawk Winery & Restaurant would recommend the brand to a friend. ENPS measures how likely Cooper's Hawk Winery & Restaurant employees would recommend working at Cooper's Hawk Winery & Restaurant to a friend.

Net Promoter Score

29
NPS Score
60%Promoters
9%Passive
31%Detractors

Employee Net Promoter Score

-49
eNPS Score
19%Promoters
13%Passive
68%Detractors

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