-100
NPS
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Brand Page
TCM
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About TCM's Brand
"Teacher Created Materials develops innovative and imaginative educational materials and services for students, worldwide."
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2/5
Customer Service
TCM NPS
TCM's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether TCM's customers would recommend using the product based on a scale of -100 to 100.
TCM Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
TCM NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 -100 | Mar 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TCM Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of TCM users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TCM Product Quality
1.5/5
TCM has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TCM's overall Product Quality score rated by its users and customers.
TCM Product Information
TCM’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Retail
TCM Pricing
TCM ROI & Value For Money
2/5
TCM has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock TCM's overall ROI score rated by its users and customers.
TCM Customer Service
2/5
TCM has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock TCM's overall Customer Service score rated by its users and customers.
About TCM's Customer Service
Address
Huntington Beach, CA United States of America
Website
www.teachercreatedmaterials.com
