0
NPS
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Brand Page
OneSpace
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About OneSpace's Brand
OneSpace is a sophisticated platform that connects internal teams with freelance talent and provides a customizable virtual work interface.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3/5
Customer Service
OneSpace NPS
OneSpace's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether OneSpace's customers would recommend using the product based on a scale of -100 to 100.
OneSpace Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
OneSpace NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 0 | Jan 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
OneSpace Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of OneSpace users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
OneSpace Product Quality
4/5
OneSpace has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock OneSpace's overall Product Quality score rated by its users and customers.
OneSpace Product Information
OneSpace serves markets in the United States. OneSpace supports Web devices and offers products for medium and large sized businesses.
OneSpace’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.onespace.com
- Company Size
- 1-10 Employees
Industry
Tech
Content
Media
SaaS
Languages Supported
English
Product Type
eCommerce Software
Digital Asset Management Software
Catalog Management Software
Channel Management Software
Product Management Software
Product Data Management Software
PIM Software
OneSpace Pricing
OneSpace ROI & Value For Money
3.5/5
OneSpace has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock OneSpace's overall ROI score rated by its users and customers.
OneSpace Pricing Plans
OneSpace has a pricing structure that accommodates medium and large businesses.
Who Uses OneSpace?
Medium Businesses
Large Enterprises
OneSpace Customer Service
3/5
OneSpace has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock OneSpace's overall Customer Service score rated by its users and customers.
About OneSpace's Customer Service
Address
33 Bronze Pointe N , Belleville, IL 62226 United States of America
Website
http://www.onespace.com
Phone Number
(855) 276-9376
OneSpace's Social Links
OneSpace as an Employer
4.7/5
OneSpace has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
OneSpace scored a 0 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of OneSpace would recommend the brand to a friend. ENPS measures how likely OneSpace employees would recommend working at OneSpace to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
