-70
NPS
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Numotion
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About Numotion's Brand
Numotion has decades of experience providing people with access to freedom.
Brand at a Glance
67%
Customer Loyalty
1.7/5
Product Quality
1.7/5
Pricing
1.6/5
Customer Service
Numotion CMO
Bret Barczak
Bret Barczak serves as the Chief Marketing Officer of Numotion Mobility. Bret started at Numotion Mobility in Sep of 2016. Bret currently resides in the Greater Milwaukee Area.
Numotion NPS
Numotion's Net Promoter Score (NPS) is a -70 with 15% Promoters, 0% Passives, and 85% Detractors. Net Promoter Score tracks whether Numotion's customers would recommend using the product based on a scale of -100 to 100.
Numotion Overall NPS
| 15% | Promoters |
|---|---|
| 0% | Passives |
| 85% | Detractors |
Numotion NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2024 -67 | Nov 2024 | -67 |
Dec 2024 -67 | Dec 2024 | -67 |
Mar 2025 -69 | Mar 2025 | -69 |
Jul 2025 -69 | Jul 2025 | -69 |
Aug 2025 -70 | Aug 2025 | -70 |
Oct 2025 -71 | Oct 2025 | -71 |
Nov 2025 -71 | Nov 2025 | -71 |
Dec 2025 -73 | Dec 2025 | -73 |
Feb 2026 -73 | Feb 2026 | -73 |
Mar 2026 -69 | Mar 2026 | -69 |
Apr 2026 -71 | Apr 2026 | -71 |
May 2026 -71 | May 2026 | -71 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Numotion NPS by Gender
Female customers rated Numotion's NPS 6 points higher than Male customers.
Male
-88
Numotion's NPS was rated -88 by Male customers on Comparably.
6%
Promoters
0%
Passives
94%
Detractors
Female
-82
Numotion's NPS was rated -82 by Female customers on Comparably.
9%
Promoters
0%
Passives
91%
Detractors
Numotion NPS by Ethnicity
Numotion's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -88 | Caucasian | -88 |
African American/Black -100 | African American/Black | -100 |
Other -100 | Other | -100 |
Numotion NPS by Age
Numotion's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 56-60.
Numotion NPS by Usage
Numotion's NPS was rated the highest by customers who have used Numotion's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -60 | 2 to 5 Years | -60 |
5 to 10 Years -66 | 5 to 10 Years | -66 |
Over 10 Years -100 | Over 10 Years | -100 |
Numotion Customer Reviews
Out of the 5 Numotion customer reviews 0 were positive and 5 were constructive. Numotion customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Numotion Customer Loyalty
67%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
67% of Numotion users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Numotion Customer Loyalty Score by Gender
Male customers rated Numotion's Customer Loyalty score 9% higher than Female customers.
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Male
68%
Yes
Female
59%
Yes
Numotion Customer Loyalty Score by Ethnicity
Numotion's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Numotion.
55
out of 100
Caucasian
100
out of 100
African American/Black
82
out of 100
Other
Numotion Customer Loyalty Score by Age
Numotion's Customer Loyalty score was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Numotion.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
46-50 70% | 46-50 | 70% |
51-55 70% | 51-55 | 70% |
56-60 78% | 56-60 | 78% |
66+ 67% | 66+ | 67% |
Numotion Customer Loyalty Score by Usage
Numotion's Customer Loyalty score was rated the highest by customers who have used Numotion's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Numotion Customer Loyalty Score by Industry
Numotion's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Numotion Product Quality
1.7/5
Numotion has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
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Numotion Product Information
Numotion’s product quality score is a 1.7 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Numotion's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated Numotion the lowest at 1.5.
- Website
- http://www.numotion.com/
- Company Size
- 1,001-5,000 Employees
Quick Insights into Numotion Product Quality
Numotion's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers who have used Numotion's products/services for Over 10 Years.
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Ranked Numotion Product Quality the Highest
Ranked Numotion Product Quality the Lowest
Numotion Product Quality Score by Gender
Numotion's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
Numotion Product Quality Score by Ethnicity
Numotion's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Numotion.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.3 | African American/Black | 2.3 |
Other 1.5 | Other | 1.5 |
Numotion Product Quality Score by Age
Numotion's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Numotion.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 1.8 | 46-50 | 1.8 |
51-55 3.1 | 51-55 | 3.1 |
56-60 2.1 | 56-60 | 2.1 |
66+ 1.5 | 66+ | 1.5 |
Numotion Product Quality Score by Usage
Numotion's Product Quality score was rated the highest by customers who have used Numotion's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Numotion Product Quality Score by Industry
Numotion's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Numotion Pricing
Numotion ROI & Value For Money
1.7/5
Numotion has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
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Numotion Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from Numotion.
Quick Insights into Numotion ROI
Numotion's ROI score was rated highest by customers ages 51-55, and rated lowest by customers who have used Numotion's products/services for Over 10 Years.
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Ranked Numotion ROI the Highest
Ranked Numotion ROI the Lowest
Numotion ROI Score by Gender
Numotion's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Numotion.
Male
1.5/5
Female
1.5/5
Numotion ROI Score by Ethnicity
Numotion's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Numotion.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2 | African American/Black | 2 |
Other 1.5 | Other | 1.5 |
Numotion ROI Score by Age
Numotion's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Numotion.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
46-50 1.5 | 46-50 | 1.5 |
51-55 3.1 | 51-55 | 3.1 |
56-60 1.7 | 56-60 | 1.7 |
66+ 1.5 | 66+ | 1.5 |
Numotion ROI Score by Usage
Numotion's ROI score was rated the highest by customers who have used Numotion's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Numotion ROI Score by Industry
Numotion's ROI score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Numotion Customer Satisfaction (CSAT)
Numotion Customer Satisfaction (CSAT) Score
14 / 100
Numotion has an overall Customer Satisfaction score of 14 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
14%
Satisfied
0%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
21%
Very Dissatisfied
63%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Numotion Customer Satisfaction
Numotion's Customer Satisfaction score was rated highest by customers ages 51-55, and rated lowest by customers who have used Numotion's products/services for Over 10 Years.
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Ranked Numotion Customer Satisfaction the Highest
Ranked Numotion Customer Satisfaction the Lowest
Numotion Customer Satisfaction Score by Gender
Male customers rated Numotion's Customer Satisfaction score 3 points higher than Female customers.
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12 / 100
MaleVery Satisfied | 12% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 17% | |
Very Dissatisfied | 71% |
9 / 100
FemaleVery Satisfied | 9% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 18% | |
Very Dissatisfied | 73% |
Numotion Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Numotion's Customer Satisfaction (CSAT) score was rated 6% according to Caucasian users and customers.
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6 / 100
Very Satisfied
6%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
22%
Very Dissatisfied
72%
CSAT according to African American/Black
Numotion's Customer Satisfaction (CSAT) score was rated 33% according to African American/Black users and customers.
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33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
CSAT according to Other
Numotion's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Numotion.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
20%
Very Dissatisfied
80%
Numotion Customer Satisfaction Score by Age
Numotion's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Numotion.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46-50 | 0% | |||||||||||||||
| 51-55 | 34% | |||||||||||||||
| 56-60 | 25% | |||||||||||||||
| 66+ | 9% |
Numotion Customer Satisfaction Score by Usage
Numotion's Customer Satisfaction score was rated the highest by customers who have used Numotion's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Numotion Customer Satisfaction Score by Industry
Numotion's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Numotion Customer Satisfaction Score by Industry",
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"bars": [
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"label": "Accounting",
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"stars": 0,
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"scoreClassName": "max",
"scoreLabel": 33
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
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"scoreClassName": "",
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}Numotion Customer Service
1.6/5
Numotion has an overall Customer Service score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Numotion's overall Customer Service score rated by its users and customers.
About Numotion's Customer Service
Address
975 Hornet Drive, Hazelwood, MO United States of America
Website
http://www.numotion.com/
Phone Number
314-731-7867
Quick Insights into Numotion Customer Service
Numotion's Customer Service score was rated highest by customers ages 51-55, and rated lowest by customers who have used Numotion's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Numotion's Customer Service score.
Ranked Numotion Customer Service the Highest
Ranked Numotion Customer Service the Lowest
Numotion Customer Service Score by Gender
Numotion's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Numotion.
Male
1.5/5
Female
1.5/5
Numotion Customer Service Score by Ethnicity
Numotion's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Numotion.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 2.1 | African American/Black | 2.1 |
Other 1.5 | Other | 1.5 |
Numotion Customer Service Score by Age
Numotion's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Numotion.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
46-50 1.5 | 46-50 | 1.5 |
51-55 2.1 | 51-55 | 2.1 |
56-60 1.9 | 56-60 | 1.9 |
66+ 1.5 | 66+ | 1.5 |
Numotion Customer Service Score by Usage
Numotion's Customer Service score was rated the highest by customers who have used Numotion's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Numotion Customer Service Score by Industry
Numotion's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Numotion as an Employer
2.9/5
Numotion has a 2.9/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
Numotion scored a -70 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Numotion would recommend the brand to a friend. ENPS measures how likely Numotion employees would recommend working at Numotion to a friend.
Net Promoter Score
-70
NPS Score
| 15% | Promoters |
|---|---|
| 0% | Passive |
| 85% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 37% | Promoters |
|---|---|
| 10% | Passive |
| 53% | Detractors |
