50
NPS
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3E Company
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About 3E Company's Brand
3E Company, Inc. provides environmental health and safety (EHS) compliance and information management services. The company offers data
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
3E Company NPS
3E Company's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether 3E Company's customers would recommend using the product based on a scale of -100 to 100.
3E Company Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
3E Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2024 100 | Dec 2024 | 100 |
Sep 2025 50 | Sep 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
3E Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of 3E Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
3E Company Product Quality
4/5
3E Company has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock 3E Company's overall Product Quality score rated by its users and customers.
3E Company Product Information
3E Company’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.3ecompany.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Energy
Hardware and Devices
Productivity
Travel
3E Company Pricing
3E Company ROI & Value For Money
4.5/5
3E Company has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock 3E Company's overall ROI score rated by its users and customers.
3E Company Customer Satisfaction (CSAT)
3E Company Customer Satisfaction (CSAT) Score
100 / 100
3E Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
3E Company Customer Service
4.5/5
3E Company has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock 3E Company's overall Customer Service score rated by its users and customers.
About 3E Company's Customer Service
Address
1905 Aston Avenue, Carlsbad, CA
Website
http://www.3ecompany.com
Phone Number
760-602-8700
Consumer vs. Employees
3E Company scored a 50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of 3E Company would recommend the brand to a friend. ENPS measures how likely 3E Company employees would recommend working at 3E Company to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
