100
NPS
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Brand Page
4moms
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About 4moms' Brand
4moms develops robotics technology-based products that cater to the prenatal to preschool needs of children.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.2/5
Pricing
4/5
Customer Service
4moms NPS
4moms's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether 4moms's customers would recommend using the product based on a scale of -100 to 100.
4moms Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
4moms NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 100 | May 2020 | 100 |
Apr 2021 100 | Apr 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
4moms Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of 4moms users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
4moms Product Quality
4.5/5
4moms has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock 4moms' overall Product Quality score rated by its users and customers.
4moms Product Information
4moms’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.4moms.com
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
Hardware and Devices
SaaS
4moms Pricing
4moms ROI & Value For Money
4.2/5
4moms has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock 4moms' overall ROI score rated by its users and customers.
4moms Customer Service
4/5
4moms has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock 4moms' overall Customer Service score rated by its users and customers.
About 4moms's Customer Service
Address
Pittsburgh, PA
Website
http://www.4moms.com
Phone Number
888.61.4MOMS
Consumer vs. Employees
4moms scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of 4moms would recommend the brand to a friend. ENPS measures how likely 4moms employees would recommend working at 4moms to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
