66
NPS
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Brand Page
FOUR WINDS INTERACTIVE, LLC
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About FOUR WINDS INTERACTIVE, LLC's Brand
Brand at a Glance
4.2/5
Product Quality
4.1/5
Pricing
5/5
Customer Service
FOUR WINDS INTERACTIVE, LLC NPS
FOUR WINDS INTERACTIVE, LLC's Net Promoter Score (NPS) is a 66 with 73% Promoters, 20% Passives, and 7% Detractors. Net Promoter Score tracks whether FOUR WINDS INTERACTIVE, LLC's customers would recommend using the product based on a scale of -100 to 100.
FOUR WINDS INTERACTIVE, LLC Overall NPS
| 73% | Promoters |
|---|---|
| 20% | Passives |
| 7% | Detractors |
FOUR WINDS INTERACTIVE, LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 67 | Aug 2020 | 67 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
FOUR WINDS INTERACTIVE, LLC NPS by Usage
FOUR WINDS INTERACTIVE, LLC's NPS was rated the highest by customers who have used FOUR WINDS INTERACTIVE, LLC's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
2 to 5 Years 67 | 2 to 5 Years | 67 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
FOUR WINDS INTERACTIVE, LLC Product Quality
4.2/5
FOUR WINDS INTERACTIVE, LLC has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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FOUR WINDS INTERACTIVE, LLC Product Information
FOUR WINDS INTERACTIVE, LLC serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, and Germany. FOUR WINDS INTERACTIVE, LLC supports iOS, Web, and Android devices and offers products for medium and large sized businesses.
FOUR WINDS INTERACTIVE, LLC’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Hospitality industry rated FOUR WINDS INTERACTIVE, LLC's product the highest. Reviewers from the Healthcare, Hospitals and Medicine industry rated FOUR WINDS INTERACTIVE, LLC the lowest at 3.3.
- Company Size
- 201-500 Employees
Industry
Tech
Languages Supported
English
Product Type
Digital Signage Software
Employee Engagement Software
Digital Workplace Software
Quick Insights into FOUR WINDS INTERACTIVE, LLC Product Quality
FOUR WINDS INTERACTIVE, LLC's Product Quality score was rated highest by customers from the Hospitality industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked FOUR WINDS INTERACTIVE, LLC Product Quality the Highest
Ranked FOUR WINDS INTERACTIVE, LLC Product Quality the Lowest
FOUR WINDS INTERACTIVE, LLC Product Quality Score by Usage
FOUR WINDS INTERACTIVE, LLC's Product Quality score was rated 3.5 stars by customers who have used FOUR WINDS INTERACTIVE, LLC's products/services for 2 to 5 Years.
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FOUR WINDS INTERACTIVE, LLC Product Quality Score by Industry
FOUR WINDS INTERACTIVE, LLC's Product Quality score was rated the highest by Hospitality industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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FOUR WINDS INTERACTIVE, LLC Pricing
FOUR WINDS INTERACTIVE, LLC ROI & Value For Money
4.1/5
FOUR WINDS INTERACTIVE, LLC has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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FOUR WINDS INTERACTIVE, LLC Pricing Plans
FOUR WINDS INTERACTIVE, LLC has a pricing structure that accommodates medium and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Hospitality industry. The users from the Healthcare, Hospitals and Medicine industry think that they had the lowest ROI from FOUR WINDS INTERACTIVE, LLC.
Who Uses FOUR WINDS INTERACTIVE, LLC?
Medium Businesses
Large Enterprises
Quick Insights into FOUR WINDS INTERACTIVE, LLC ROI
FOUR WINDS INTERACTIVE, LLC's ROI score was rated highest by customers from the Hospitality industry, and rated lowest by customers from the Healthcare, Hospitals and Medicine industry.
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Ranked FOUR WINDS INTERACTIVE, LLC ROI the Highest
Ranked FOUR WINDS INTERACTIVE, LLC ROI the Lowest
FOUR WINDS INTERACTIVE, LLC ROI Score by Industry
FOUR WINDS INTERACTIVE, LLC's ROI score was rated the highest by Hospitality industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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FOUR WINDS INTERACTIVE, LLC Customer Service
5/5
FOUR WINDS INTERACTIVE, LLC has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About FOUR WINDS INTERACTIVE, LLC's Customer Service
Address
Denver, CO 80203
Website
http://www.fourwindsinteractive.com/
