0
NPS
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Brand Page
AB2A
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About AB2A's Brand
AB2A is an investment company for finance development and recovery.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
3.5/5
Customer Service
AB2A NPS
AB2A's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether AB2A's customers would recommend using the product based on a scale of -100 to 100.
AB2A Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
AB2A NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 0 | Sep 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AB2A Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of AB2A users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AB2A Product Quality
4/5
AB2A has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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AB2A Product Information
AB2A’s product quality score is a 4 out of 5 as rated by its users and customers.
AB2A Pricing
AB2A ROI & Value For Money
4/5
AB2A has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock AB2A's overall ROI score rated by its users and customers.
AB2A Customer Service
3.5/5
AB2A has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About AB2A's Customer Service
Website
http://www.aisnebusinessangels.com
AB2A as an Employer
Consumer vs. Employees
AB2A scored a 0 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of AB2A would recommend the brand to a friend. ENPS measures how likely AB2A employees would recommend working at AB2A to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
