-100
NPS
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Brand Page
Accent Food Services
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About Accent Food Services' Brand
Accent Food Services, LLC distributes and supplies food products and beverages.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2.5/5
Pricing
1.5/5
Customer Service
Accent Food Services NPS
Accent Food Services's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Accent Food Services's customers would recommend using the product based on a scale of -100 to 100.
Accent Food Services Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Accent Food Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -100 | Jan 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Accent Food Services Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Accent Food Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Accent Food Services Product Quality
1.5/5
Accent Food Services has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Accent Food Services' overall Product Quality score rated by its users and customers.
Accent Food Services Product Information
Accent Food Services’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.accentfoods.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Ecommerce and Marketplaces
Food and Beverages
Marketplaces
Accent Food Services Pricing
Accent Food Services ROI & Value For Money
2.5/5
Accent Food Services has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Accent Food Services' overall ROI score rated by its users and customers.
Accent Food Services Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Accent Food Services Customer Service
1.5/5
Accent Food Services has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Accent Food Services' overall Customer Service score rated by its users and customers.
About Accent Food Services's Customer Service
Address
P.O. Box 80175, Austin, TX
Website
http://www.accentfoods.com/
Phone Number
(512)251-9500
Accent Food Services as an Employer
2.8/5
Accent Food Services has a 2.8/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Accent Food Services scored a -100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Accent Food Services would recommend the brand to a friend. ENPS measures how likely Accent Food Services employees would recommend working at Accent Food Services to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
