-100
NPS
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Accurate Group
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About Accurate Group's Brand
Accurate Group provides real estate appraisal, title and compliance services to banks, mortgage lenders, credit unions and servicers.
Accurate Group NPS
Accurate Group's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Accurate Group's customers would recommend using the product based on a scale of -100 to 100.
Accurate Group Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Accurate Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 -100 | Feb 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Accurate Group as an Employer
2.4/5
Accurate Group has a 2.4/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Accurate Group scored a -100 for Net Promoter Score and a -66 for Employee Net Promoter Score. NPS gauges how likely a customer of Accurate Group would recommend the brand to a friend. ENPS measures how likely Accurate Group employees would recommend working at Accurate Group to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-66
eNPS Score
| 17% | Promoters |
|---|---|
| 0% | Passive |
| 83% | Detractors |
