0
NPS
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ACME Technologies
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About ACME Technologies' Brand
ACME is the revolutionary, customizable, all-in-one visitor commerce engine for cultural institutions, wineries, attractions, and more.
Brand at a Glance
100%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
ACME Technologies NPS
ACME Technologies's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether ACME Technologies's customers would recommend using the product based on a scale of -100 to 100.
ACME Technologies Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
ACME Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 0 | Nov 2023 | 0 |
Mar 2024 0 | Mar 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ACME Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of ACME Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ACME Technologies Product Quality
3.7/5
ACME Technologies has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ACME Technologies' overall Product Quality score rated by its users and customers.
ACME Technologies Product Information
ACME Technologies’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Ecommerce and Marketplaces
SaaS
Sports & Entertainment
ACME Technologies Pricing
ACME Technologies ROI & Value For Money
3.7/5
ACME Technologies has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ACME Technologies' overall ROI score rated by its users and customers.
ACME Technologies Customer Satisfaction (CSAT)
ACME Technologies Customer Satisfaction (CSAT) Score
50 / 100
ACME Technologies has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ACME Technologies Customer Service
3.7/5
ACME Technologies has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ACME Technologies' overall Customer Service score rated by its users and customers.
About ACME Technologies's Customer Service
Address
1 Almaden Blvd. Suite 310, San Francisco, CA 95113
Website
https://www.acmeticketing.com
Phone Number
844-671-0500
ACME Technologies's Social Links
ACME Technologies as an Employer
4.7/5
ACME Technologies has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ACME Technologies scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of ACME Technologies would recommend the brand to a friend. ENPS measures how likely ACME Technologies employees would recommend working at ACME Technologies to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
