27
NPS
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Acquisio
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About Acquisio's Brand
Provider of a performance media platform. The company's platform enables digital marketers to manage, report, and optimize on all digital advertising initiatives in one dashboard, across search, social, and display. It serves more than 400 agencies and running 300,000 campaigns and 2.4 million bid adjustments a day.
Brand at a Glance
3.7/5
Product Quality
3.8/5
Pricing
3.7/5
Customer Service
Acquisio NPS
Acquisio's Net Promoter Score (NPS) is a 27 with 57% Promoters, 13% Passives, and 30% Detractors. Net Promoter Score tracks whether Acquisio's customers would recommend using the product based on a scale of -100 to 100.
Acquisio Overall NPS
| 57% | Promoters |
|---|---|
| 13% | Passives |
| 30% | Detractors |
Acquisio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 26 | Aug 2020 | 26 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Acquisio NPS by Usage
Acquisio's NPS was rated the highest by customers who have used Acquisio's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 17 | 2 to 5 Years | 17 |
5 to 10 Years 57 | 5 to 10 Years | 57 |
Acquisio Product Quality
3.7/5
Acquisio has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Acquisio Product Information
Acquisio serves markets in the United States and Canada. Acquisio supports Web devices and offers products for small, medium, and large sized businesses.
Acquisio’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- www.acquisio.com
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Facebook App Software
Social Media Marketing Software
Campaign Management Software
Reporting Software
Analytics Software
Social Media Management Software
Web Analytics Software
PPC Software
Acquisio Pricing
Acquisio ROI & Value For Money
3.8/5
Acquisio has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Acquisio Pricing Plans
Acquisio has a pricing structure that accommodates small, medium, and large businesses. Starting from $199/month, Acquisio uses a subscription model and offers the following: Standard: $899/month, Professional: $1899/month, and Contact Acquisio for enterprise pricing..
Who Uses Acquisio?
Small Businesses
Medium Businesses
Large Enterprises
Acquisio Customer Service
3.7/5
Acquisio has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Acquisio's overall Customer Service score rated by its users and customers.
About Acquisio's Customer Service
Address
6300 Auteuil, Brossard, J4Z 3P2 Canada
Website
www.acquisio.com
