Adreima NPS & Customer Reviews | Comparably
Brand Page
Adreima
Marketing or Exec? Claim Your Free Account
Adreima
Rate this Brand

About Adreima's Brand

Adreima advocates for hospitals nationwide, providing eligibility and revenue cycle management services supported by a deep knowledge of

Brand at a Glance

10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Adreima NPS

Adreima's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Adreima's customers would recommend using the product based on a scale of -100 to 100.

Adreima Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Adreima Overall NPS

Adreima NPS Trend

-100
-50
0
50
100
Dec 2020
-100
Dec 2020-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Adreima Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Adreima users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

10
10%
90
90%
Adreima Customer Loyalty

Adreima Product Quality

1.5/5

Adreima has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Adreima's overall Product Quality score rated by its users and customers.

Adreima Product Information

Adreima’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://adreima.com
Company Size
5,001-10,000 Employees

Industry

Tech
Healthcare

Adreima Pricing

Adreima ROI & Value For Money

1.5/5

Adreima has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Adreima's overall ROI score rated by its users and customers.

Adreima Customer Service

1.5/5

Adreima has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Adreima's overall Customer Service score rated by its users and customers.

About Adreima's Customer Service

Address

3200 N Central Avenue, Suite 1000, Phoenix, AZ


Website

http://adreima.com


Phone Number

602-636-5500

Adreima as an Employer

3.2/5

Adreima has a 3.2/5 stars for its overall company culture rated by their employees

  Adreima CEO
bottom
10%
CEO of Adreima

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Adreima scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Adreima would recommend the brand to a friend. ENPS measures how likely Adreima employees would recommend working at Adreima to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

0
eNPS Score
33%Promoters
34%Passive
33%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail