100
NPS
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Advantage Resourcing
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About Advantage Resourcing's Brand
Advanced Resourcing provides human resource and staffing services.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Advantage Resourcing NPS
Advantage Resourcing's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Advantage Resourcing's customers would recommend using the product based on a scale of -100 to 100.
Advantage Resourcing Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Advantage Resourcing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 100 | Feb 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Advantage Resourcing Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Advantage Resourcing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Advantage Resourcing Product Quality
5/5
Advantage Resourcing has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advantage Resourcing's overall Product Quality score rated by its users and customers.
Advantage Resourcing Product Information
Advantage Resourcing’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.advantageresourcing.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Professional Services
Business Services
Advantage Resourcing Pricing
Advantage Resourcing ROI & Value For Money
5/5
Advantage Resourcing has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advantage Resourcing's overall ROI score rated by its users and customers.
Advantage Resourcing Customer Satisfaction (CSAT)
Advantage Resourcing Customer Satisfaction (CSAT) Score
100 / 100
Advantage Resourcing has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Advantage Resourcing Customer Service
5/5
Advantage Resourcing has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advantage Resourcing's overall Customer Service score rated by its users and customers.
About Advantage Resourcing's Customer Service
Address
Norwood, MA
Website
www.advantageresourcing.com
Advantage Resourcing as an Employer
3.9/5
Advantage Resourcing has a 3.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Advantage Resourcing scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Advantage Resourcing would recommend the brand to a friend. ENPS measures how likely Advantage Resourcing employees would recommend working at Advantage Resourcing to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
