58
NPS
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Adverity
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About Adverity's Brand
Brand at a Glance
4.2/5
Product Quality
3.9/5
Pricing
Adverity NPS
Adverity's Net Promoter Score (NPS) is a 58 with 72% Promoters, 14% Passives, and 14% Detractors. Net Promoter Score tracks whether Adverity's customers would recommend using the product based on a scale of -100 to 100.
Adverity Overall NPS
| 72% | Promoters |
|---|---|
| 14% | Passives |
| 14% | Detractors |
Adverity NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 58 | Aug 2020 | 58 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Adverity NPS by Usage
Adverity's NPS was rated the highest by customers who have used Adverity's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 62 | 1 to 2 Years | 62 |
2 to 5 Years 57 | 2 to 5 Years | 57 |
Adverity Product Quality
4.2/5
Adverity has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Adverity Product Information
Adverity serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Adverity supports Web devices and offers products for small, medium, and large sized businesses.
Adverity’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.adverity.com
- Company Size
- 11-50 Employees
Languages Supported
English
German
Adverity Pricing
Adverity ROI & Value For Money
3.9/5
Adverity has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Adverity Pricing Plans
Adverity has a pricing structure that accommodates small, medium, and large businesses. Starting from $1, Adverity uses a subscription model.
Who Uses Adverity?
Small Businesses
Medium Businesses
Large Enterprises
Consumer vs. Employees
Adverity scored a 58 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Adverity would recommend the brand to a friend. ENPS measures how likely Adverity employees would recommend working at Adverity to a friend.
Net Promoter Score
58
NPS Score
| 72% | Promoters |
|---|---|
| 14% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
