100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Advisor Software
Marketing or Exec? Claim Your Free Account
About Advisor Software's Brand
Introducing the Advisor Software Wealth Management Cloud. The Future-Proof Financial Technology Platform
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Advisor Software NPS
Advisor Software's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Advisor Software's customers would recommend using the product based on a scale of -100 to 100.
Advisor Software Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Advisor Software NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 100 | Nov 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Advisor Software Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Advisor Software users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Advisor Software Product Quality
5/5
Advisor Software has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Software's overall Product Quality score rated by its users and customers.
Advisor Software Product Information
Advisor Software’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://advisorsoftware.com
- Company Size
- 11-50 Employees
Industry
Tech
FinTech
SaaS
Advisor Software Pricing
Advisor Software ROI & Value For Money
5/5
Advisor Software has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Software's overall ROI score rated by its users and customers.
Advisor Software Customer Satisfaction (CSAT)
Advisor Software Customer Satisfaction (CSAT) Score
100 / 100
Advisor Software has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Advisor Software Customer Service
5/5
Advisor Software has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Software's overall Customer Service score rated by its users and customers.
About Advisor Software's Customer Service
Address
2175 N. California Blvd., Suite 400, Walnut Creek, CA 94596
Website
http://advisorsoftware.com
Phone Number
(925)299-7782
Advisor Software's Social Links
Consumer vs. Employees
Advisor Software scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Advisor Software would recommend the brand to a friend. ENPS measures how likely Advisor Software employees would recommend working at Advisor Software to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
