0
NPS
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Advisor Websites
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About Advisor Websites' Brand
Advisor Websites provides businesses with no-software necessary website templates.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
Advisor Websites NPS
Advisor Websites's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Advisor Websites's customers would recommend using the product based on a scale of -100 to 100.
Advisor Websites Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Advisor Websites NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
Jan 2024 0 | Jan 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Advisor Websites Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Advisor Websites users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Advisor Websites Product Quality
2.7/5
Advisor Websites has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Websites' overall Product Quality score rated by its users and customers.
Advisor Websites Product Information
Advisor Websites’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Banking and Financial Services
Advisor Websites Pricing
Advisor Websites ROI & Value For Money
2.7/5
Advisor Websites has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Websites' overall ROI score rated by its users and customers.
Advisor Websites Customer Satisfaction (CSAT)
Advisor Websites Customer Satisfaction (CSAT) Score
50 / 100
Advisor Websites has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Advisor Websites Customer Service
2.7/5
Advisor Websites has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Advisor Websites' overall Customer Service score rated by its users and customers.
About Advisor Websites's Customer Service
Address
1171 Hopeful Valley Ln, Maple Falls, WA V6B 2S8
Website
http://www.advisorwebsites.com
Phone Number
1-866-638-0273
Advisor Websites's Social Links
Advisor Websites as an Employer
2.5/5
Advisor Websites has a 2.5/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Advisor Websites scored a 0 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Advisor Websites would recommend the brand to a friend. ENPS measures how likely Advisor Websites employees would recommend working at Advisor Websites to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 20% | Promoters |
|---|---|
| 40% | Passive |
| 40% | Detractors |
