96
NPS
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Brand Page
Adxstudio
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About Adxstudio's Brand
Adxstudio Inc. is a leading provider of web portal and application lifecycle management solutions built.
Brand at a Glance
3.6/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
Adxstudio NPS
Adxstudio's Net Promoter Score (NPS) is a 96 with 97% Promoters, 2% Passives, and 1% Detractors. Net Promoter Score tracks whether Adxstudio's customers would recommend using the product based on a scale of -100 to 100.
Adxstudio Overall NPS
| 97% | Promoters |
|---|---|
| 2% | Passives |
| 1% | Detractors |
Adxstudio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 96 | Aug 2020 | 96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Adxstudio Product Quality
3.6/5
Adxstudio has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Adxstudio Product Information
Adxstudio serves markets in the United States and Canada. Adxstudio supports Web devices and offers products for medium and large sized businesses.
Adxstudio’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Professional Services industry rated Adxstudio's product the highest.
- Website
- http://www.adxstudio.com
- Company Size
- 10,000+ Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Product Type
Shopping Cart Software
Content Management System (CMS) Software
Portal Software
Survey Software
Customer Service Software
Customer Engagement Software
Social CRM Software
Quick Insights into Adxstudio Product Quality
Adxstudio's Product Quality score was rated highest by customers from the Professional Services industry.
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Ranked Adxstudio Product Quality the Highest
Adxstudio Product Quality Score by Industry
Adxstudio's Product Quality score was rated 3 stars by Professional Services industry customers.
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Adxstudio Pricing
Adxstudio ROI & Value For Money
4/5
Adxstudio has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Adxstudio Pricing Plans
Adxstudio has a pricing structure that accommodates medium and large businesses. Starting from $995, Adxstudio uses a subscription model and offers the following: CLOUD HOSTED, $995 per month, and Includes one production & one non-production site.
Who Uses Adxstudio?
Medium Businesses
Large Enterprises
Adxstudio Customer Service
3.7/5
Adxstudio has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Adxstudio's Customer Service
Address
200 - 1445 Park Street, Regina, KY S4N 4C5 Canada
Website
http://www.adxstudio.com
Phone Number
13065696502
Adxstudio as an Employer
4.1/5
Adxstudio has a 4.1/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Adxstudio scored a 96 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Adxstudio would recommend the brand to a friend. ENPS measures how likely Adxstudio employees would recommend working at Adxstudio to a friend.
Net Promoter Score
96
NPS Score
| 97% | Promoters |
|---|---|
| 2% | Passive |
| 1% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
