0
NPS
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Aegis Limited
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About Aegis Limited's Brand
Aegis Co is a Construction company located in 2751 Genevieve St, San Bernardino, California, United States.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3/5
Customer Service
Aegis Limited NPS
Aegis Limited's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Aegis Limited's customers would recommend using the product based on a scale of -100 to 100.
Aegis Limited Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Aegis Limited NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 0 | Nov 2022 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aegis Limited Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Aegis Limited users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aegis Limited Product Quality
4/5
Aegis Limited has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Aegis Limited's overall Product Quality score rated by its users and customers.
Aegis Limited Product Information
Aegis Limited’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.aegisglobal.com
- Company Size
- 10,000+ Employees
Industry
Tech
Analytics
Business Services
SaaS
Aegis Limited Pricing
Aegis Limited ROI & Value For Money
3.5/5
Aegis Limited has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Aegis Limited's overall ROI score rated by its users and customers.
Aegis Limited Customer Satisfaction (CSAT)
Aegis Limited Customer Satisfaction (CSAT) Score
100 / 100
Aegis Limited has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aegis Limited Customer Service
3/5
Aegis Limited has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About Aegis Limited's Customer Service
Address
80 Broad Street,, 11th Floor, New York City, NY
Website
http://www.aegisglobal.com
Phone Number
91 22 6733 5000
Aegis Limited as an Employer
3.9/5
Aegis Limited has a 3.9/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Aegis Limited scored a 0 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Aegis Limited would recommend the brand to a friend. ENPS measures how likely Aegis Limited employees would recommend working at Aegis Limited to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 62% | Promoters |
|---|---|
| 25% | Passive |
| 13% | Detractors |
