-100
NPS
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Aker Solutions
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About Aker Solutions' Brand
Provider of subsea production equipment and offshore field design intended to offer operations services and maintenance for extending the lifetime of oil and gas fields. The company's subsea production equipment and offshore field design provides engineering and construction services, technology products enabling the oil and gas, refining and petrochemicals, pharmaceuticals and biotech and other allied industrial sectors avail a portfolio of oilfield products, systems and services.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
3/5
Pricing
3/5
Customer Service
Aker Solutions NPS
Aker Solutions's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Aker Solutions's customers would recommend using the product based on a scale of -100 to 100.
Aker Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Aker Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 -100 | Mar 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aker Solutions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Aker Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aker Solutions Product Quality
5/5
Aker Solutions has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Aker Solutions' overall Product Quality score rated by its users and customers.
Aker Solutions Product Information
Aker Solutions’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.akersolutions.com
- Company Size
- 10,000+ Employees
Aker Solutions Pricing
Aker Solutions ROI & Value For Money
3/5
Aker Solutions has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Aker Solutions' overall ROI score rated by its users and customers.
Aker Solutions Customer Service
3/5
Aker Solutions has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Aker Solutions' overall Customer Service score rated by its users and customers.
About Aker Solutions's Customer Service
Address
PO Box 169, Fornebu, 1325
Website
www.akersolutions.com
Phone Number
7
Aker Solutions as an Employer
Consumer vs. Employees
Aker Solutions scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Aker Solutions would recommend the brand to a friend. ENPS measures how likely Aker Solutions employees would recommend working at Aker Solutions to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
