-100
NPS
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Brand Page
Alertsec
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About Alertsec's Brand
Alertsec's cloud based information security service provides an easy and convenient way to protect information.
Brand at a Glance
2.8/5
Product Quality
2.7/5
Pricing
2.6/5
Customer Service
Alertsec NPS
Alertsec's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Alertsec's customers would recommend using the product based on a scale of -100 to 100.
Alertsec Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Alertsec NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Alertsec Product Quality
2.8/5
Alertsec has an overall Product Quality score of 2.8 out of 5 stars rated by its users and customers.
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Alertsec Product Information
Alertsec serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, and Latin America. Alertsec offers products for small, medium, and large sized businesses.
Alertsec’s product quality score is a 2.8 out of 5 as rated by its users and customers.
- Website
- https://www.alertsec.com/
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Swedish
Product Type
Single Sign On (SSO) Software
Cloud Security Software
Managed Service Providers (MSP) Software
Encryption Software
Alertsec Pricing
Alertsec ROI & Value For Money
2.7/5
Alertsec has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Alertsec's overall ROI score rated by its users and customers.
Alertsec Pricing Plans
Alertsec has a pricing structure that accommodates small, medium, and large businesses. Starting from $13/month, Alertsec uses a subscription model.
Who Uses Alertsec?
Small Businesses
Medium Businesses
Large Enterprises
Alertsec Customer Service
2.6/5
Alertsec has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Alertsec's overall Customer Service score rated by its users and customers.
About Alertsec's Customer Service
Address
5 Loudoun St., SW, Suite B, Leesburg, VA 20175
Website
https://www.alertsec.com/
Phone Number
+46 8 545 681 00
