100
NPS
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Alico Inc.
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About Alico Inc. Brand
Alico is a Florida-based agribusiness and land management company built for today’s world, known for its legacy of achievement and
Brand at a Glance
2.5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Alico Inc. NPS
Alico Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Alico Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Alico Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Alico Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Alico Inc. Product Quality
2.5/5
Alico Inc. has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Alico Inc. Product Information
Alico Inc.’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.alicoinc.com
- Company Size
- 201-500 Employees
Industry
Tech
Agriculture & Farming
Business Services
Alico Inc. Pricing
Alico Inc. ROI & Value For Money
5/5
Alico Inc. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Alico Inc. Customer Satisfaction (CSAT)
Alico Inc. Customer Satisfaction (CSAT) Score
100 / 100
Alico Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Alico Inc. Customer Service
5/5
Alico Inc. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Alico Inc. overall Customer Service score rated by its users and customers.
About Alico Inc.'s Customer Service
Address
Suite 100, Fort Myers Beach, FL 33913
Website
http://www.alicoinc.com
Phone Number
8636756928
Alico Inc. as an Employer
3.8/5
Alico Inc. has a 3.8/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Alico Inc. scored a 100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Alico Inc. would recommend the brand to a friend. ENPS measures how likely Alico Inc. employees would recommend working at Alico Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 17% | Promoters |
|---|---|
| 33% | Passive |
| 50% | Detractors |
