4
NPS
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Allegis Global Solutions
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About Allegis Global Solutions' Brand
Allegis Global Solutions provides recruitment and placement services.
Brand at a Glance
62%
Customer Loyalty
3.2/5
Product Quality
3.6/5
Pricing
3.3/5
Customer Service
Allegis Global Solutions NPS
Allegis Global Solutions's Net Promoter Score (NPS) is a 4 with 43% Promoters, 18% Passives, and 39% Detractors. Net Promoter Score tracks whether Allegis Global Solutions's customers would recommend using the product based on a scale of -100 to 100.
Allegis Global Solutions Overall NPS
| 43% | Promoters |
|---|---|
| 18% | Passives |
| 39% | Detractors |
Allegis Global Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 11 | Oct 2021 | 11 |
Dec 2021 0 | Dec 2021 | 0 |
Feb 2022 0 | Feb 2022 | 0 |
Jul 2022 8 | Jul 2022 | 8 |
Oct 2022 6 | Oct 2022 | 6 |
Jan 2023 13 | Jan 2023 | 13 |
Apr 2023 12 | Apr 2023 | 12 |
Aug 2023 11 | Aug 2023 | 11 |
Oct 2023 6 | Oct 2023 | 6 |
Feb 2024 10 | Feb 2024 | 10 |
Mar 2024 9 | Mar 2024 | 9 |
Jun 2024 4 | Jun 2024 | 4 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allegis Global Solutions NPS by Gender
Allegis Global Solutions's NPS was rated -67 by Female customers on Comparably.
Female
-67
Allegis Global Solutions's NPS was rated -67 by Female customers on Comparably.
0%
Promoters
33%
Passives
67%
Detractors
Male
N/A
Allegis Global Solutions's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Allegis Global Solutions Customer Loyalty
62%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
62% of Allegis Global Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Allegis Global Solutions Customer Loyalty Score by Gender
Allegis Global Solutions's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Allegis Global Solutions.
Female
100%
Yes
Male
N/A
Yes
Allegis Global Solutions Customer Loyalty Score by Industry
Allegis Global Solutions's Customer Loyalty score was rated 70% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Allegis Global Solutions Product Quality
3.2/5
Allegis Global Solutions has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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Allegis Global Solutions Product Information
Allegis Global Solutions’s product quality score is a 3.2 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Allegis Global Solutions's product the highest.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Quick Insights into Allegis Global Solutions Product Quality
Allegis Global Solutions's Product Quality score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Allegis Global Solutions' Product Quality.
Ranked Allegis Global Solutions Product Quality the Highest
Allegis Global Solutions Product Quality Score by Gender
Allegis Global Solutions's Product Quality score was rated 1.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Allegis Global Solutions.
Female
1.6/5
Male
N/A
Allegis Global Solutions Product Quality Score by Industry
Allegis Global Solutions's Product Quality score was rated 2.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Allegis Global Solutions Pricing
Allegis Global Solutions ROI & Value For Money
3.6/5
Allegis Global Solutions has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Allegis Global Solutions' overall ROI score rated by its users and customers.
Allegis Global Solutions Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Allegis Global Solutions ROI
Allegis Global Solutions's ROI score was rated highest by customers from the Tech industry.
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Ranked Allegis Global Solutions ROI the Highest
Allegis Global Solutions ROI Score by Gender
Allegis Global Solutions's ROI score was rated 1.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Allegis Global Solutions.
Female
1.6/5
Male
N/A
Allegis Global Solutions ROI Score by Industry
Allegis Global Solutions's ROI score was rated 2.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Allegis Global Solutions Customer Satisfaction (CSAT)
Allegis Global Solutions Customer Satisfaction (CSAT) Score
43 / 100
Allegis Global Solutions has an overall Customer Satisfaction score of 43 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
36%
Satisfied
7%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
14%
Very Dissatisfied
29%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Allegis Global Solutions Customer Satisfaction
Allegis Global Solutions's Customer Satisfaction score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Allegis Global Solutions' Customer Satisfaction.
Ranked Allegis Global Solutions Customer Satisfaction the Highest
Allegis Global Solutions Customer Satisfaction Score by Industry
Allegis Global Solutions's Customer Satisfaction score was rated 34 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Allegis Global Solutions Customer Service
3.3/5
Allegis Global Solutions has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Allegis Global Solutions' overall Customer Service score rated by its users and customers.
About Allegis Global Solutions's Customer Service
Address
Hanover, MD
Website
www.allegisglobalsolutions.com
Phone Number
(877) 247-4426
Quick Insights into Allegis Global Solutions Customer Service
Allegis Global Solutions's Customer Service score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Allegis Global Solutions' Customer Service score.
Ranked Allegis Global Solutions Customer Service the Highest
Allegis Global Solutions Customer Service Score by Gender
Allegis Global Solutions's Customer Service score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Allegis Global Solutions.
Female
1.5/5
Male
N/A
Allegis Global Solutions Customer Service Score by Industry
Allegis Global Solutions's Customer Service score was rated 1.6 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Allegis Global Solutions as an Employer
4.3/5
Allegis Global Solutions has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Allegis Global Solutions scored a 4 for Net Promoter Score and a 27 for Employee Net Promoter Score. NPS gauges how likely a customer of Allegis Global Solutions would recommend the brand to a friend. ENPS measures how likely Allegis Global Solutions employees would recommend working at Allegis Global Solutions to a friend.
Net Promoter Score
4
NPS Score
| 43% | Promoters |
|---|---|
| 18% | Passive |
| 39% | Detractors |
Employee Net Promoter Score
27
eNPS Score
| 51% | Promoters |
|---|---|
| 25% | Passive |
| 24% | Detractors |
