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NPS
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Allegro MicroSystems
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About Allegro MicroSystems' Brand
Allegro MicroSystems (NASDAQ: ALGM) is a global semiconductor leader in sensor and power integrated circuits (ICs) and photonics. Our team is passionate about developing intelligent solutions that move the world toward a safer and more sustainable future.
Brand at a Glance
81%
Customer Loyalty
3.6/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Allegro MicroSystems NPS
Allegro MicroSystems's Net Promoter Score (NPS) is a -1 with 37% Promoters, 25% Passives, and 38% Detractors. Net Promoter Score tracks whether Allegro MicroSystems's customers would recommend using the product based on a scale of -100 to 100.
Allegro MicroSystems Overall NPS
| 37% | Promoters |
|---|---|
| 25% | Passives |
| 38% | Detractors |
Allegro MicroSystems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
Feb 2022 50 | Feb 2022 | 50 |
Feb 2023 0 | Feb 2023 | 0 |
Apr 2024 -20 | Apr 2024 | -20 |
Jul 2024 0 | Jul 2024 | 0 |
Sep 2024 13 | Sep 2024 | 13 |
Oct 2025 0 | Oct 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allegro MicroSystems NPS by Usage
Allegro MicroSystems's NPS was rated -67 points by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -67 | Less than 1 Year | -67 |
Allegro MicroSystems Customer Loyalty
81%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
81% of Allegro MicroSystems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Allegro MicroSystems Customer Loyalty Score by Usage
Allegro MicroSystems's Customer Loyalty score was rated 70% by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Allegro MicroSystems Product Quality
3.6/5
Allegro MicroSystems has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Allegro MicroSystems Product Information
Allegro MicroSystems’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Quick Insights into Allegro MicroSystems Product Quality
Allegro MicroSystems's Product Quality score was rated highest by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Ranked Allegro MicroSystems Product Quality the Highest
Allegro MicroSystems Product Quality Score by Usage
Allegro MicroSystems's Product Quality score was rated 2.3 stars by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Allegro MicroSystems Pricing
Allegro MicroSystems ROI & Value For Money
3.4/5
Allegro MicroSystems has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into Allegro MicroSystems ROI
Allegro MicroSystems's ROI score was rated highest by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Ranked Allegro MicroSystems ROI the Highest
Allegro MicroSystems ROI Score by Usage
Allegro MicroSystems's ROI score was rated 2.5 stars by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Allegro MicroSystems Customer Satisfaction (CSAT)
Allegro MicroSystems Customer Satisfaction (CSAT) Score
72 / 100
Allegro MicroSystems has an overall Customer Satisfaction score of 72 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
29%
Satisfied
43%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
14%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Allegro MicroSystems Customer Satisfaction
Allegro MicroSystems's Customer Satisfaction score was rated highest by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Ranked Allegro MicroSystems Customer Satisfaction the Highest
Allegro MicroSystems Customer Satisfaction Score by Usage
Allegro MicroSystems's Customer Satisfaction score was rated 33 points by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Allegro MicroSystems Customer Service
3.4/5
Allegro MicroSystems has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Allegro MicroSystems's Customer Service
Address
955 Perimeter Road, Manchester, NH 3353
Website
https://www.allegromicro.com/
Phone Number
1 (603) 626-2300
Allegro MicroSystems's Social Links
Quick Insights into Allegro MicroSystems Customer Service
Allegro MicroSystems's Customer Service score was rated highest by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Allegro MicroSystems' Customer Service score.
Ranked Allegro MicroSystems Customer Service the Highest
Allegro MicroSystems Customer Service Score by Usage
Allegro MicroSystems's Customer Service score was rated 2.5 stars by customers who have used Allegro MicroSystems's products/services for Less than 1 Year.
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Allegro MicroSystems as an Employer
4.5/5
Allegro MicroSystems has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Allegro MicroSystems scored a -1 for Net Promoter Score and a 54 for Employee Net Promoter Score. NPS gauges how likely a customer of Allegro MicroSystems would recommend the brand to a friend. ENPS measures how likely Allegro MicroSystems employees would recommend working at Allegro MicroSystems to a friend.
Net Promoter Score
-1
NPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
Employee Net Promoter Score
54
eNPS Score
| 69% | Promoters |
|---|---|
| 16% | Passive |
| 15% | Detractors |
