0
NPS
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Alliance Residential Company
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About Alliance Residential Company's Brand
"Alliance Residential Company develops, acquires, constructs and manages residential communities."
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Alliance Residential Company NPS
Alliance Residential Company's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Alliance Residential Company's customers would recommend using the product based on a scale of -100 to 100.
Alliance Residential Company Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Alliance Residential Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2026 0 | Jan 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Alliance Residential Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Alliance Residential Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Alliance Residential Company Product Quality
5/5
Alliance Residential Company has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Alliance Residential Company's overall Product Quality score rated by its users and customers.
Alliance Residential Company Product Information
Alliance Residential Company’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://allresco.com/
- Company Size
- 201-500 Employees
Industry
Real Estate
Tech
Alliance Residential Company Pricing
Alliance Residential Company ROI & Value For Money
5/5
Alliance Residential Company has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Alliance Residential Company's overall ROI score rated by its users and customers.
Alliance Residential Company Customer Satisfaction (CSAT)
Alliance Residential Company Customer Satisfaction (CSAT) Score
100 / 100
Alliance Residential Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Alliance Residential Company Customer Service
5/5
Alliance Residential Company has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Alliance Residential Company's overall Customer Service score rated by its users and customers.
About Alliance Residential Company's Customer Service
Address
Phoenix, OR United States of America
Website
http://allresco.com/
Alliance Residential Company as an Employer
3.5/5
Alliance Residential Company has a 3.5/5 stars for its overall company culture rated by their employees
bottom
45%
CEO of Alliance Residential Company
In the Bottom 45% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Alliance Residential Company scored a 0 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Alliance Residential Company would recommend the brand to a friend. ENPS measures how likely Alliance Residential Company employees would recommend working at Alliance Residential Company to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
