62
NPS
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Brand Page
Allocate
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About Allocate's Brand
Human resource planning software
Brand at a Glance
4.2/5
Product Quality
5/5
Pricing
5/5
Customer Service
Allocate NPS
Allocate's Net Promoter Score (NPS) is a 62 with 77% Promoters, 8% Passives, and 15% Detractors. Net Promoter Score tracks whether Allocate's customers would recommend using the product based on a scale of -100 to 100.
Allocate Overall NPS
| 77% | Promoters |
|---|---|
| 8% | Passives |
| 15% | Detractors |
Allocate NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 60 | Aug 2020 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allocate NPS by Usage
Allocate's NPS was rated 62 points by customers who have used Allocate's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
Allocate Product Quality
4.2/5
Allocate has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Allocate Product Information
Allocate serves markets in the United States, Europe, Australia, and Canada. Allocate supports iOS and Web devices and offers products for small, medium, and large sized businesses.
Allocate’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.allocate.ai
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Project Management Software
Allocate Pricing
Allocate ROI & Value For Money
5/5
Allocate has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Allocate Pricing Plans
Allocate has a pricing structure that accommodates small, medium, and large businesses. Starting from $12/month, Allocate uses a subscription model and offers the following: Professional: $16/user/month when billed monthly or $14.40/user/month when billed annually and Enterprise: $20/user/month when billed monthly or $18.00/user/month when billed annually.
Who Uses Allocate?
Small Businesses
Medium Businesses
Large Enterprises
Allocate Customer Service
5/5
Allocate has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Allocate's Customer Service
Address
175 Varick St, New York City, NY
Website
http://www.allocate.ai
Consumer vs. Employees
Allocate scored a 62 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Allocate would recommend the brand to a friend. ENPS measures how likely Allocate employees would recommend working at Allocate to a friend.
Net Promoter Score
62
NPS Score
| 77% | Promoters |
|---|---|
| 8% | Passive |
| 15% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
